MIDA: Heatmap, Record & Replay
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Highlights
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Based in United States
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Use directly in Shopify admin
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Works with the latest themes
About this app
Launched
July 27, 2022
Languages
English
Categories
Customer analytics , Store activityWorks with
Checkout, Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale SolutionImprove shopping experience by better replays, recordings and heatmap for watching customer actions
MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.
- Session Recording: replay customer visits on your online store
- Heatmaps: see what people find most interesting (and not)
- Analytics: track & report customer data (checkout, add-to-cart sessions & more)
- Filter recordings by events: abandoned cart/checkout, successful order
- Session by visitors: Watch full sessions of each visitor/customer
Pricing
14-day free trialFREE
Free
- 400 Unique Visitors Per Month
- Session Recordings
- Exclude Countries/IPs
- Analytics
- Reset Recordings (1 time)
BASIC
$10 / month
- 2000 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Exclude Countries/IPs
- Analytics
- Reset Recordings (3 times)
ADVANCED
$30 / month
- 10000 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Download Recordings
- Analytics
- Reset Recordings (unlimited)
FREE
Free
- 400 Unique Visitors Per Month
- Session Recordings
- Exclude Countries/IPs
- Analytics
- Reset Recordings (1 time)
BASIC
$10 / month
- 2000 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Exclude Countries/IPs
- Analytics
- Reset Recordings (3 times)
ADVANCED
$30 / month
- 10000 Unique Visitors Per Month
- Session Recordings
- Heatmaps
- Download Recordings
- Analytics
- Reset Recordings (unlimited)
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
63 reviews
We use the free version on our store and does what we need it to. Easy to set up and, we have spoken with Jocelyn and Emma from support who have been helpful also.
Excellent app, really simple to use. The customer service provided by Jolie and Jennie was really good also!
I've been using this app for some time and it has been helpful. I am missing some features in the free version like heatmaps this could be really nice. All in all a really good app.
The live chat support on the app is really helpful - special thanks to Jolie and Jocelyn
Been using this for months and it's been a great help in improving my website and in fact it help me stop a "visitor" in action that copying my website. Really is easy to setup and use!
Really good app for understanding the customer's journey. A+++
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.
Wish your business all good!
About this app
Launched
July 27, 2022
Languages
English
Categories
Customer analytics , Store activityWorks with
Checkout, Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale SolutionBuilt by MIDA (by BSS Commerce)
About MIDA (by BSS Commerce)
4.7 average rating
2 years building apps for the Shopify App Store
Ha Noi, VN
Support
Send a message+84987602961
support-sbc@bsscommerce.com
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