Modalyst: Dropshipping

I've been searching different solutions to expand my suppliers outside the standard Ali/Oberlo type suppliers and this has offered me the perfect solution! I'm super excited to see what my store can do now!

I am just starting my business online, and i can truly say that Modalyst has really help me bring my vision to reality. I am able to find items that will capture all audiences and I am not just stuck using their products. Even though they have a much larger selection.

Pretty good app. The fact that its all premium stuff not from china and delivery is less than a week is worth the monthly price alone.

there are really great products available on this site perfect for any business that wish to start in the dropshipping business

I have only used the application for a few days but so far it has seemed excellent. It is a very fast, effective and simple way to make your own online store with excellent quality products without having to make a large investment of time and money.

I love modalyst. It is simply an outstanding idea. It really connects some of the best suppliers in the industry to the retailers. The CEO is pretty smart too, I listened to her on Ted Talk and she knows what she is doing. Thank you.

Modalyst is truly amazing! Makes sourcing and presenting products on your site, incredibly easy - particularly with this Shopify integration. If you're a fashion retailer, looking to expand your wares, or one looking to start out, then you can't go past this app. To reiterate previous reviewers, the support is second-to-none also.

I Really like the app so far ! The customer service is good and variety of products. simple to use !

I am a paying customer. Modalyst has serious issues. Their support team is very slow to respond. I started a support ticket on August 17th to resolve a product import issue. Products I import, with Collections selected prior to import, do import but those Collections do not import with the product. So you have to manually select the Collections, again, for every product after imported to Shopify. I could just do that, but their system should be working properly to import everything we select (Tags, Collections, etc) in Modalyst.

They wanted a screen recording on August 26th of exactly the same thing I explained in detail on what was going on from August 17th. They should have been able to look into it from my explanation, without the video. It's pretty simple. The selected Collections don't import over with the imported product to Shopify. That's it! Here we are 3-1/2 weeks later, from the initial ticket (Aug 17th) and all I'm getting is delayed responses and them saying "We're working on it". If I'm having an import issue with Shopify, then I assume everyone else importing from Modalyst to Shopify is also having the same issue. Doesn't matter what product is selected. Doesn't matter what excuses you guys make. Our Modalyst backoffice runs super slow on loading pages and products. Products and suppliers are constantly disappearing, or showing zero (0) products for any variant.

It has now been 3 days, without a response, after leaving them this message on September 7th:

"Forgive my persistence and frustration, but it has been 3 weeks since I brought this to your attention. If this was any other company, the problem would have been fixed quickly. It isn't an inconvenience for you, because you make money off of our subscriptions. It is a huge inconvenience for us as subscribers. If it is affecting my ability to import properly with Shopify, then it is also affecting other people who use Shopify. I have already started seeking out other platforms to get dropshipping goods from to replace this platform, since you guys do not see any priority to fix the problem. I don't see a reason to continue paying for a service that ignores the issue. Sure, you recognize my complaint by saying you are working on it. I don't see the results, so it is only words with no action. The Reviews for your company on the Shopify App Store are horrible. I can see there similar issues with the terrible customer support I'm experiencing now. If you don't do anything different to actually fix the problems customer complain about, you won't have a business. Nobody will use this platform. They will see the horrible reviews and avoid using Modalyst. Do you understand how real business works? Start fixing problems and actually helping improve your system. Actually do things to help your customers. Don't just acknowledge the problem, and then do nothing. That is what is happening here, and it is the same problem. Good day!"

So I don't know if you guys at Modalyst are just out partying with everyone's money, and not doing your job because you assume the money will just keep flowing in, but the party is over! I'm done. I've found other suppliers and I'm moving over to them and phasing you out. I recommend everyone else do the same. Eventually, maybe, they might figure out how to run a company the right way. You guys at Modalyst have a lot of work to do, until then. Good riddance!

I was having some trouble getting in touch with a representative, and Alain Miguel personally called me. He was great at trouble shooting my issues. I definitely recommend Modalyst for your business. Its cost effective and has EXCELLENT Products the app is so EASY to use and place products on to your website. Traffic to my website has increased tremendously since I started using Modalyst.
11/18/2018
Still love everything except the new plan prices