Reviews (659)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and seamless Shopify integration, which simplifies store management. They value the diverse product range from suppliers in the U.S., Canada, and Europe, and commend the quality of customer service and fast shipping options. Effective communication with suppliers and support for dropshipping businesses are highlighted as key benefits, along with the availability of unique and high-quality products that help attract a broad customer base.
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I used this on my Social Fashion on Line.
It's great and intuitive.
I suggest to use it with Chrome and install the extension, it very smart.
Only a little cons, it is non possible order branded goods (like nike, adidas etc.) in order to ship it to Italy. :-(
Absolutely horrible site to use. They do not have a phone number for concerns or issues and NO ONE EVER REPLIES TO EMAILS EVER. Do not use them if you want a smooth, truthful and pleasant dropshipper/ app/ platform to use. A disgrace and the worst site I have ever used. STAY AWAY!
Thank you Tiffany for your review. We appreciate you sharing your feedback about our customer support. You are right to point out that we do not have a dedicated phone line. We are a small company and do our best to communicate via email and live chat. In your case, we were regularly in touch with you via email and live chat. Our team has all the documentation, dating back to July 29, when we last corresponded.
Can you please help us understand what your recent issue is? We would lovef to address it appropriately. You have not been active on our site for a few months so it would be great to understand whether something recent provoked you to share this kind of feedback.
Our team is also in the process of following up with Shopify Support about your feedback here. We expect that they will step in and help us clear this up. There appears to be some very earnest confusion and we would love their insight around how to best address your feedback.
As always, please feel free to email us at team@modalyst.co. You can also find us on live chat.
Thank you.
A really great app for all kinds of apparel and accessories. The app is easy to use, really helpful and save a lot of time!
So I have used Modalyst a few times before and just kept going back and forth and I may never leave again. I have tried so many other marketplaces and nothing did it for me. I have always enjoyed being a retailer for Modalyst and love all that they have to offer. The best way to really know what you want for a marketplace is to go try other once and it will help you decide. That's exactly what I did, and I am back to the best marketplace out there which is Modalyst. People have complained about there prices being high but, you need to realize, quality is everything. You get what you pay for. If you pay for sh*t you get sh*t. Pardon my French but, it's honesty.
Awesome app! Love the large variety of products available and the ease of adding the products to my store. Customer service is outstanding, I had a billing issue and it was sorted out promptly by Espin. Have nothing but good things to say about this app so far. Highly recommend!!!
Tremendous amount of quality products. Extremely easy to import and customize products. I like the choice of upgrading my account to include brand name items to expand the customer base of my online store. I would definitely recommend this program to a friend.
I can only give this app one star, I would give it 2 but there's a deal-breaker. A few things to point out for the beginners. 1) Their initial response for support is very slow. My experience is 24-48 hours. 2) Stay away from the Wish app. That is all for that. 3) The SHEIN app is bascially useless. You're just competing with SHEIN themselves, no wholesale prices. 4) Many Items are very low inventory. However, when I made a sale, my customers received their products in a decent time - less than a week. Most of these issues I can actually deal with because no app is perfect.
But here's the deal-breaker. The "Suppliers" shipped the products to my customers with their Labels AND their invoice. Now, my customer knows how much the item cost ME, my markup, and they were supplied with the "Suppliers'" marketing materials. A TOTAL betrayal.
Felix was nice enough but all he did was apologize and suggested that I contact the supplier, which I did already and I still haven't received a response from them - and I don't expect to. Besides, that's not our problem or place. Modalyst should be the one contacting THEM and giving them a chew out for betraying their retailers like this. So, that leaves me to question their actual relationship with these "Suppliers".
I would not suggest this app for anyone. I'm sorry.
Been using the app for a few days now and I'm very pleased with the amount of products available. App seems a bit glitchy and chat support doesn't seem to be available during standard US business hours from what I can tell.
Poor experience supplier not deliver my sale which caused with customer , Customer service well there is none of that , takes days to get back to you .
Love how easy it is to import products using this app! The products are high quality and the shipping is fast!