Reviews (209)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its ability to enhance operational efficiency and automate complex tasks such as customer communications, order management, and inventory updates. It supports advanced workflows like running GraphQL queries and auto-tagging, which surpass Shopify's native capabilities. Reviewers praise its reliability and the responsive, helpful customer support team that excels in customizing workflows and resolving issues.

November 2, 2023

Bring back the Save Workflow button to make sure the code in Custom Actions saves and isn't gone forever. Happened twice now. I told you the first time and it's still doing it. Again, it wasn't a page reload and even if it was then it would have saved before after pressing the Save Workflow button. I've now seen that the useful thing on the right hand side to search for functions now covers over the code. As soon as it opens in front of the code it's immediately obvious that this is a regression.

Asia Sell
Australia
Over 1 year using the app
Bonify replied November 6, 2023

Thank you for this valuable feedback. The management team here is making your report a high priority. We will be in touch directly. We apologize for the inconvenience.

February 22, 2022

Fantastic support and a very impressive app, capable of doing automations no other ones I have tried can do.

Tea2Go Wholesale Store
United States
20 days using the app
March 5, 2021

We had some special needs for different automation actions in our backend store. Found Arigato app, it did not only solved my needs. It did also give me good Idees of use in other stores to simplify processes for best work process. And when I had any questions, support helped me prompt and accurate.

Mobilutstyr fra Custom Install
Norway
14 days using the app
December 16, 2020

This app helped us automate major business routine tasks saving us tons of time. The degree of flexibility is fantastic and Patrick & Kenny from support are just brilliant. Although we shot at them anything they always did their very best to help us. Worth every penny.

Bakaliko.store
Netherlands
13 days using the app
February 24, 2022

Customer service is amazing and the app is a perfect replacement for shopify flow... We are coming off of plus and would highly reccomend

atom-group-dev
United Kingdom
13 days using the app
September 2, 2019

I came from Zapier, and I was quickly impressed. Having the ability to run instant automation is really key, especially for us since we are an on-demand service provider. Support took minutes, and not the hours that I was expecting. I'm now taking a look at their other apps based on the quality of the Arigato app.

Pop
United States
13 days using the app
November 29, 2020

Great app! Awesome support team! I use it for order process automation with trello .. very useful for my team ..Highly recommended!

Lemonbaby
Myanmar (Burma)
11 days using the app
Edited August 12, 2020

The devs are so promptly helpful and patient, and I can feel how eager they are to improve their app base on the user experience.

Yostar Official Store
Hong Kong SAR
11 days using the app
December 11, 2022

I've used Arigato on a couple different sites and its miles ahead of Shopify Flow. In fact, often times I've found Shopify's support suggests Arigato as they seem to often have difficulty navigating their own tool, where in the odd occasion that I haven't been able to find our configure an already-build flow from Arigato's easy to navigate library, their support team has something built out for me with explanations included within a few hours to a day.

Would love to give a full 5 stars but I find the arbitrary increase in pricing for Shopify Plus users a bit of an offensive trend in Shopify developers. Increasing the price of an app based on another subscription and not usage is pretty painful and if Shopify ever managed to actually build out Flows competently I'd likely have to set Arigato aside due to the price point.

Herbal Dispatch
Canada
10 months using the app
Bonify replied December 12, 2022

Please reach out to the support team to open a discussion regarding pricing. They are able to review on a case by case basis. Our general pricing is based on our historical data that indicates larger stores send a heavier load and have more challenging support requests, even if they're not doing many actions. It's not a perfect concept. I'm glad you like the app, but we also want customers to feel like it's fairly priced for their situation. Let's talk! :)

February 19, 2020

Do not use this app. When you switch to Shopify Plus, they increase the price and charge $100/month for each of your store even if you just need a few triggers per month for the exact same services as before switching to Shopify Plus. Now, I need to find an alternative solution, so don't make the same mistake. In addition to that, they did not even bother to reply to my emails after this unacceptable price increase.

The Loveteam
United States
9 months using the app
Bonify replied February 19, 2020

Per our terms of service, unreasonable demands for preferential treatment are not tolerated.