Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate tasks such as inventory management, order data transfer, and customer notifications. It's praised for its speed, accuracy, and user-friendly interface. The support team is noted for their efficiency and custom solutions. Despite a learning curve, assistance is readily available. It's especially useful for stores with large inventories, but is beneficial for any store aiming to streamline operations.

December 20, 2022

This app is simply amazing! I give them 5 stars and more. We have a large number of products with continous update, so we had to do a lot of work that took us hours before using arigato´s workflows. It works perfectly and instantly. The support of Kenny and John was great, they were really kind and effective helping us to create the proper workflows for our store, this app really saves work. The installation is easy and simply and the app has a lot of workflows ready to use that are very useful to organize tasks. Creating your own workflows is really easy too. We are really happy with this app Arigato.

LASSIQUE
Spain
5 days using the app
December 19, 2022

This is an awesome plugin and support is very friendly and good. They helped us to setup some automations that any other plugin was capable of.

priopharm
Germany
4 days using the app
April 22, 2019

Wow! The possibilities are endless with this app. Within hours of installing it, I reached out to the devs about a workflow that I was interested in - tagging and making a note to an order when a customer buys 2 of a certain product. Well, it wasn't available so Johh went and created a custom workflow for me. Mind you this is all while on the free tier. This app has so many amazing possibilities. Fantastic app, fantastic support!

The Black Seed Co
Australia
4 days using the app
August 27, 2021

I'm really impressed with this app. It helped me automate a number of tasks which I couldn't do with Zapier, at a better price tag too. Highly recommend.

Sunslice
Belgium
4 days using the app
February 7, 2023

The metafield automations are not as easy to use as other apps which are a LOT cheaper (tag genie for example which is $5 a month).

The customer support team take ages to get back to you and now that I want to discontinue my account with them, there is no way to do it in the app, so I have to request this from them.

I would not recommend as cheaper, better and easier to use services are out there.

palmer//harding
United Kingdom
4 months using the app
July 6, 2021

Incredibly useful app that will provide solutions to issues that we haven't been able to solve any other way in shopify. 5 Stars! Excellent support too. Look forward to making use of more of the workflows that are preset. :)

Campus & Co | Salisbury
United Kingdom
3 days using the app
Edited October 25, 2019

One of the worst support in shopify, those guys can take 3 days to respond and when they do its so un useful, the idea is there but the implementation isnt.

Texts dont work and nothing is actually automated.

I have no idea how it has 19 reviews....

Wow Fake??? dude we have paid 5 invoices, you just made the viewers see through your unprofessional attitude and ego! Put them both aside and maybe you will get some kind of subscriptions.

This is exactly why we left the app, it was simply because you hardly answer our questions and you are hardly ever professinal to begin with.

To those who just came across this app, the app doesnt work with texting and here is why!

Customers in North America will use a +1 area code and then the number, this app skips the area code and goes straight to the number with a + so for example it would go as +9 or +8 ignoring the +1.

They completely said they have no control over this and its a shopify thing, like are you serious?

Its super sad that your response was this review is fake instead of trying to fix this app or make it right for your customer.

Best of Luck, you will definitely need it!

RPM MOTORSPORT LTD.
Canada
3 months using the app
Bonify replied October 21, 2019

This review is fake and defamatory and has been reported.

Edited July 11, 2019

We're using the app to automatically tag orders with a custom attribute that we've added in the back-end in order to help us do order searches (an attribute we would not have otherwise been able to search) by that data. John Carbone from the Arigato team has been really helpful and quick to assist. Highly recommend!

PopMount Inc
United States
3 days using the app
December 15, 2020

Extremely powerfull app, i am just scratching the surface. Perfect for making your shopify webshop in tune with your specific business needs.

Oqium
Netherlands
About 2 months using the app
May 22, 2020

Amazing app. It's easy to understand and leads you step by step in a consistent way no matter what you are trying to do. The level of automation is almost unbelievable and we'll do things we thought only a developer could do for us. The test site is helpful in identifying problems as you're learning to create automations. Fantastic support site with a huge breadth and depth of help topics.

Jazz Night School
United States
2 days using the app