Reviews (516)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its integration with major carriers like FedEx, UPS, and Australia Post, which ensures accurate shipping rates and supports global operations. It features a user-friendly interface with tools for generating shipping labels and custom declarations, and supports batch printing for efficiency. The app is noted for its stable performance across major web browsers. Exceptional customer service is also a highlight, with quick response times and proactive assistance available across different time zones, enhancing the shipping process for merchants.
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Love this app, it was the only way we could charge shippings rates based on quantity. They are super responsive, and will hop on a call with you to explain and walk through any issues you are having.
The service was very good the guy was very helpful with answering my questions and walking me through the site. This is going to make my orders a lot easier. Thank you for all the help.
This app did wonders for us, We have a huge inventory of products, but we set up a data entry system to gather all the dimension data and weight so as to pass it on to shopify & the app. We had a few bumps along the road as we have a integration system with our back office system, which uploads products to shopify, it caused a problem which the app support team helped us pinpoint, and then they helped us in all our queries including reasons why price was off (We were using inches instead of centimeters for the boxes) Its these things that the support team is there to help you all the way through!
Extremely knowledgeable support team and walked me through each and every step I was in need of to successfully configure the app. Very happy with the purchase.
Thank you so much for the review. We’re are glad to know that you are happy with the app and our support could help you in setting up the UPS Sure Post rates.
I am very happy with the outcome. I just needed some information on how to use it properly.
SUPPORT CALL & SET UP: Great first experience. They discussed all my options with and without their app service. Will keep learning and make a decision soon.
The customer service for this app is second to none. I cannot begin to thank the team members that helped me through my transition moving away from another app. The app is quite intuitive but when you run into any questions, they will answer right away. Will highly recommend this app.
Thank you so much for recommending the app. We are glad to know that our support was helpful. Thank you for taking out the time and leaving us a review
Awesome and fast assistance. Thank you all VERY much, especially Shashi! I have had a number of issues and they keep pointing me in the right direction. Update: I just spent about an hour in a zoom conference with them as they walked through one issue I had and then walked through all steps needed to help me show my client what their app can do. Perfect!
Excellent customer service. They spent a good amount of time with me to help fix a few things. So far so good with the app.
Thank you so much for your positive feedback. We are glad that you are happy with our app and service.
Excellent people! with most apps you will need some support to get going, there guys are amazing. Fast, intelligent and resourceful. Very pleased.
Thank you for taking time to share your experience with us. This will keep our team motivated.