Reviews (516)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its integration with major carriers like FedEx, UPS, and Australia Post, which ensures accurate shipping rates and supports global operations. It features a user-friendly interface with tools for generating shipping labels and custom declarations, and supports batch printing for efficiency. The app is noted for its stable performance across major web browsers. Exceptional customer service is also a highlight, with quick response times and proactive assistance available across different time zones, enhancing the shipping process for merchants.

May 5, 2022

Excellent people! with most apps you will need some support to get going, there guys are amazing. Fast, intelligent and resourceful. Very pleased.

Home Coffee Machines Ltd
Ireland
About 2 months using the app
PluginHive replied June 28, 2022

Thank you for taking time to share your experience with us. This will keep our team motivated.

July 28, 2020

Great app, especially their support. I primarily used the app to to calculate shipping rates for FedEx and UPS and it worked very well. They also resolved a bug I found within a day and were very responsive to all the questions I had.

Tinkerine Canada
Canada
About 2 months using the app
November 15, 2022

Hello there,
I would like to thank the support very much, I really appreciate their effort and time for troubleshooting the issues and recommend the solutions
Thank You.

Mix And Match
Egypt
About 2 months using the app
October 16, 2023

I had the pleasure of working with Sibi, He was very helpful, stayed with us on the call until we were comfortable with the app and we are now ready to ship!!

Poppy's Patina
United States
About 2 months using the app
May 25, 2023

Just had a first Zoom meeting and the customer representative was patient with me and the guidance was clear. The functions seem amazing that it can be integrated with the carrier and generates the all the necessary docs!

PETITE CHÉRIE
Hong Kong SAR
About 2 months using the app
September 22, 2023

Integration with Shopify is seamless. This app solves our problem of using different-sized boxes and calculating the best shipping price for our customers. Customer service is amazing and so helpful!

The Foster Museum
United States
About 2 months using the app
February 27, 2024

Very fast customer support and helped with setting and answered all queries I have

hollandtreds.nl
Netherlands
August 24, 2023

So far so good, great customer support too they have been very helpful with all my constant questions.

Art Circa
United States
About 2 months using the app
May 24, 2021

Really great customer support service to help get things up and running correctly! Once running works really well and does what it needs to do.

Craft Cocktails
Ireland
About 2 months using the app
PluginHive replied May 29, 2021

Thank you for your kind words. We hope you are now shipping your products without any hassles. Our team is available if you have any queries along the way.

March 25, 2021

Good app and GREAT support customer service via chat integrated to the app. Super helpful during set up.

MOYNAT PARIS
France
About 2 months using the app
PluginHive replied March 31, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.