This app is the go to currency converter app that everyone must include in their store! The Bold Team was really swift and professional in assisting me with my issues despite it being a free app. Thank you!
Hello there! Thanks so much for the recommendation of our Multi-Currency app. :-) We appreciate it a lot!
We love hearing that our team was able to quickly assist you with the issues you were running into - please don't hesitate to reach out if you need anything else!
Top Review Discount
This app works very well, and thanks to Cody and Lauren from Bold support team, very professional and fast with responds. I am looking forward to try out other apps from Bold.
Hi there; we're glad that you're enjoying our Multi-Currency app! Our specialists are fantastic at what they do, and we're glad that you got to work with them in order to help you out quickly.
We're confident that you'll continue to see a higher international customer base using this app! And we look forward to seeing which other Bold apps you decide to try - please let us know if we can help with any of those as well. :-)
We Know Bass
I used this app to help me reach out to a wider audience and It has been amazing in terms of effectiveness. Thank you Jonnathan as well as the team for all the support.
Hello there! We're glad that you've been seeing success with our Multi-Currency app so far! We often see that customers from other countries are more comfortable purchasing from a website when it has their currency conversions. :-)
We appreciate the kudos to Jonnathan and the rest of our support team! Please let us know if we can help with anything else.
AMINAH ABDUL JILLIL
Had a few issues. Contacted support and Kaiser assisted us right away. I recommend Bold Apps not only because their reat but the support team is on point
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
To Camila and the team, thank you so much for your help with the coding and efficiency in your responses. Top quality service - we need more teams like this :)
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else! We look forward to seeing your increase in international customers while using Multi-Currency!
This app is awesome! It does exactly what you need it to do.
But the best part is the level of customer support. Just amazing!
No matter who replies to your ticket; Alexa, Alora, Cody, Tony... They are all so professional and do all they can to help you out, and very quickly. There was nothing I asked for that was left undone.
Thank you guys!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
I gave one star because this + bold cashier doesn't work well on my site
and already waited almost 2 months with no resolve. the support even asked me again what the problem was.
Hi there! Thank you for leaving this feedback; I looked into your correspondence and I am incredibly sorry for the amount of time it has taken for our developers to put through a fix for the unique issue you have run into.
Unfortunately, we can't provide a timeframe for that fix, however as our specialist Tony mentioned, if you don't mind leaving the apps disabled on an unpublished theme on your store, we can continue to leave it with the development team and they can do testing (which would not affect your store) and we'd be able to update you once a fix was available.
Since Multi-Currency and Cashier do not have monthly fees, this wouldn't add a fee to your store. I really wish I could provide a better answer for you; this is certainly not the kind of experience we want you to have with us! We hope our developers can deploy a fix to your issue very soon.
Please reach out to Tony if you have any thoughts on this, or any additional questions for us. We certainly hope we can turn your experience around, and appreciate the patience you gave us while we worked with you on getting Multi-Currency configured how you wanted it to work!
Yeah, i mean... what else could you ask for for free, thanks so much! I think the drop down box image fidelity could be improved but hey thats a small blip. Updates your product prices automatically and the geo feature is brilliant
Hey there, thanks so much for the review; we're so happy to hear you're loving our Multi-Currency app! We love the geolocation feature, and are glad you've been utilizing it. :-)
Thank you for the feedback, as well! I'll be sure to pass that along to our team. In case you weren't aware, we do also have some instructions on our Help Center to direct you to where you can make some CSS adjustments to the currency picker.
You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)
great app! works like a charm! support was very helpfull. u can see for urself www.pshh.co.il
The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-)
We know that Multi-Currency will help you see more international customers on your store, so we're excited for your continued success and expanded reach!
Designs for Faith
I'm pretty new at the whole Shopify thing, and Harpreet at Bold Multi-Currency has been wonderful!
As a newbie, I was confused about many of the details of installing the app and then setting the various options that it offers.
She handled the settings, and moved the location of the converter to accommodate the EU cookies bar, and has answered about a million questions -- clearly and patiently.
Thank you, Bold Team!!
Hi there! Welcome to the eCommerce space on Shopify, and to Bold apps! We're glad Harpreet was able to help you out with getting Multi-Currency installed and stylized properly so that it wasn't interfering with your EU cookies bar. :-)
We've got some top-notch customer support here at Bold, so please don't hesitate to reach out should you have any other questions about Multi-Currency, or any of our other apps!
Best of luck with your business! We look forward to seeing your continued success.