Reviews (842)

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, highlighting features like automated payouts, advanced inventory management, and customizable dashboards that boost efficiency and vendor satisfaction. Additional features such as real-time chat, bulk product edits, and API support streamline management and improve the shopping experience. The support team is praised for their responsiveness and effective live chat service, ensuring the app stays updated and relevant.

Edited January 30, 2022

still some images are not syncing on my store, please provide urgent solution for this as soon as possible

MINIGAFFAR
India
7 months using the app
Webkul Software Pvt Ltd replied January 28, 2022

Hey, Thanks for the review !

Please be informed that, We're replying to all your support tickets.
To check the replies, Please login into the UV desk ticket system via this link: https://webkul.uvdesk.com/en/customer/login & check the replies on the tickets.

Enter your email ID & then reset the password. This way you can access all the tickets which you have raised. Please refer to the tickets for further communication.
Please feel free to connect in case of any queries. - Team Webkul

Edited September 22, 2017

I've been patient. At their request I deleted my first review and tried to work with them. Aside from their response time being an average of two days, the app just doesn't do what I need it to.

If you are solely an online store, it may work for you.

If you run both online and in person, don't even try this.

BIG ISSUE

When you sync orders to this app, it does not pull the discount DATA from an order. So many of my sellers are thinking their products sold at full price, and want me to pay them money I never earned. Support for the APP told me they don't do discounts, which is something I think should be made more clear before downloading -- as it makes it impossible to fully use with Shopify. The only way it will work is if your sellers upload everything through the APP -- and still, there is no discount feature.

So now, at the end of the month, I'm going to have to go back and print and cross reference EVERY invoice and compile it for my sellers.

Huge pain.

This app has potential, if they provide better support, ACTUAL REPORTS, and the ability to show final sale price and details, and not just what the original price.

This shows what an order looks like in Shopify, and then in the app. You can see the problem it will cause as I have to pay out sellers...

Pic is on Imgur

https://i.imgur.com/uXz0AeC.png

The Collective Ct
United States
8 months using the app
September 14, 2020

Very reponsive suppport, im enjoying doing and exploring the configuration. It is better if there's csv export in a good format and a bulk update of fields like custom fields and other required fields not only the price and inventory quantiy.

Poundit Business
Philippines
8 months using the app
January 11, 2019

Fantastic app, really helped out with an idea that I thought would've been unachievable without having a huge team of website designers!

Neha is terrific with her help and response, quick and helpful. There are one or two limitations but thats expected with this, there is generally a workaround!

Humble Market
United Kingdom
8 months using the app
July 17, 2020

The support is literally amazing. All of my questions were answered super fast and accurately and I don't feel left alone at all with anything when using the app.

Swoods Shop
Germany
8 months using the app
Edited November 27, 2018

Was initially facing some issues but their support team was extremely helpful.
We now have a fully functioning multistore solution

Itsawall
Kuwait
8 months using the app
November 5, 2018

I would like to say thanks to Pooja for his help and all his quick response in any questions that I have asked!
Maria

dentistEshop - Dental Products
Denmark
8 months using the app
December 20, 2018

I could not be happier with this app- which quite simply, works just as described- but more importantly, with Webkul itself. App Installation was simple and when I requested some custom coding to extend the app's capabilities Webkul quoted a reasonable price and then delivered a great bit of customization that is exactly what I needed. I'm surprised to see a recent review saying they weren't responsive as I have found them to be remarkably fast to respond- sometimes within hours but always by next day.

Fine Lines Egg
United States
7 months using the app
January 14, 2016

Have been trying different solutions and platforms to start a multi-vendor store. Shopify and the Multi-Vendor plugin from Webkul was a pleasant surprise. Not only does it look great and has the functionality I required, the support is also there to back it up. Definitely recommend it

Spendtopia
Australia
7 months using the app
December 18, 2020

I'm happy with the App because of the depth and width of topics it covers and the unique options that no other app offers. Every time I create a ticket it is tackled by a knowledgeable team who would not rest until it's resolved. Sometimes there are features that are not useful for my store and I have to disable them. I gave 3 stars because the app might seem too technical or some features are complicated to set and could be improved.

El Plaza.ca
Canada
6 months using the app