Reviews (1,983)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective language translation capabilities, enhancing international customer engagement and increasing conversions. They praise its accurate translations, user-friendly setup, and seamless Shopify integration. The app offers both automatic and manual translation options and is noted for its reliability and speed. Customer support is also commended for their responsiveness and professionalism.

November 27, 2024

Susanna and Vahan from customer service were able to find a solution to a rather annoying issue on my site, which was a huge help! Great customer service. Thank you!

ChitoroShop
Japan
Over 3 years using the app
November 18, 2024

I asked to hide the language selector and my website, the answered the only way was to upgrade the plan. That was false since it was simply needed to add a custom line of CSS. Do not trust them, just trying to make you pay

Alienation
Cyprus
Over 4 years using the app
January 12, 2025

Why not this app? Because if I uninstall it in the future, I will lose all the money I've already paid to GTranslate, as all the translations will disappear. On top of that, there will even be a notice to my customers implying that I owe them money! This is completely unfair and unacceptable. Your approach is unprofessional and outrageous. Enough is enough!

Fuel iQ
Ireland
7 months using the app
November 5, 2024

VAHAN was supporting me with the best customer service I ever received from any other company. His competence made things much easier and you guys can be happy having such a skilled customer support engeneer on board.

COSMOBOX COSMETICS LTD
United Kingdom
18 days using the app
January 13, 2025

Really happy with the app and getting it setup. Dmitry helped us with some initial issues with our domain permissions and took us through the steps required to get it sorted, all through the online chat. Really pleased with the service.

Saviour Socks
United Kingdom
6 days using the app
November 13, 2024

Thanks Dmitry for your help. friendly person who helped me a lot. Thx

Twist Pets
Switzerland
About 1 month using the app
December 12, 2024

bad CS, and they charged me without notify me, and I don't need the paid plan , and i was charged 19.99 and get nothing

Evridwearcustom
United States
About 1 month using the app
November 19, 2024

Awesome app :)

GreenHeart Store
United Kingdom
About 5 years using the app
Edited January 9, 2025

Big thanks to Milena and Dmitry for the quick help!

EV Motion Shop
Germany
18 days using the app
November 27, 2024

Great app, also great Support. Thanks Vahan :)

Heritage Fashion
United Arab Emirates
About 2 months using the app