G | translate , 1,877 reviews

Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its accurate and seamless translations across numerous languages. They value its user-friendly interface, automatic browser language setup, and editable translations. The app's compatibility with other apps and URL translation feature are also praised. Merchants report SEO improvements after using the app. The customer support, especially live chat, is prompt and effective. The app also provides analytics and is easy to install and configure. It works well with custom domains and third-party apps.

January 17, 2023

I must have been a pain in the neck for Suzan and Arshak, who are supporting me, since I am able to sniff out all small issues and I have no patience. For sure they have much more then me! Why we moved to G-Translate? URL translation is the main answer. But also: no additional charges for how many languages nor for using the Professional translating engines and not for the amount of words or characters translated. All included in the package. Before we had the site translated in 5 languages using country specific domains but we were not impressed with the google ranking outside Sweden. We got English in the google rich text search results in Sweden on our Swedish domain for example so how is this possible! But URL translation comes with it's own specific difficulties which can result in broken links (which can be fixed) All in all, we have used a few translation apps and they all come with their own quicks, difficulties and problems. I guess this is an utterly complicated thing to do. But after a lot of work, double testing all domains we are slowly (after 1 month) getting there. Search results are already getting better than before. Like I said: I must have been a pain in the neck for support, but they still try to do their very best and indeed I got now 30 European languages on my store and the work seems to have been worth it. Last thing I would like to point out: I really love how you can edit language translations on the front side of the website. With the other apps I tried, I spend so much time finding what needed to be corrected. Here you see and edit. I did read some complains about this feature, but I do not share this critisism at all. I think that is a very clever way if doing it. So yes, I am giving a 5 start review and thanks to Suzan and Arshak who are able to cope with customers like me!

Barista och Espresso
About 1 month using the app
June 19, 2023

So far so good, just opened an account today and have several languages working on my website. The guys have agreed to make me a custom install of the language selector in my header/footer/menu, not decided where yet. Support is fast and concise, especially liked working with Grikor who gets Sh*t done.

Shamanic Supply
United States
3 days using the app
April 21, 2023

"I used the basic version of the template and during the installation process, the translation bar kept moving along with the screen. I tried writing custom CSS to fix it, but after many attempts, I couldn't solve the problem, which became my headache when it came to website design. I turned to the technical support department and received help from Ella. She helped me achieve the perfect result I wanted on both desktop and mobile platforms. I am very grateful because otherwise, I wouldn't know who to turn to for help, but she quickly solved the problem for me. Thank you very much, Ella! Your technical support is amazing!"

25 days using the app
June 1, 2023

A Marvelous Experience! I recently had the pleasure of using an exceptional translation software, and I must say it completely blew me away! This software not only provided seamless translations but also came with incredible customer support that made my experience truly remarkable.

From the moment I reached out for assistance, I was greeted by the amazing Jei, who proved to be a knowledgeable and supportive guide throughout my journey with the software. Jei's expertise and dedication were evident from the outset, as they promptly addressed all my queries and concerns with utmost professionalism. Their patience and willingness to go above and beyond to help me truly made a significant difference in my overall experience.

Now, let's talk about the software itself. It performs like a dream, effortlessly converting text from one language to another with impeccable accuracy. Whether it was short phrases or lengthy paragraphs, this translation software handled everything flawlessly. The user interface is intuitive and user-friendly, allowing me to navigate through its features effortlessly. By the way, I love automatic browser languange setup!

The software boasts an extensive range of supported languages, ensuring that no matter which language pair I needed to translate, it had me covered. Its ability to handle multiple languages with such precision truly impressed me. It also provided numerous translation suggestions, allowing me to choose the most appropriate option that fit my desired context perfectly.

Moreover, the translation software excelled in maintaining the tone and essence of the original text. I was amazed at how it managed to capture the nuances and subtleties, ensuring that the translated output sounded natural and conveyed the intended meaning accurately.

I cannot stress enough how delighted I am with my overall experience. The combination of top-notch customer support, with Jei's exceptional assistance, and the outstanding performance of the software itself makes it an absolute winner.
This translation software has become an invaluable tool in my daily routine, allowing me to effortlessly communicate and bridge language barriers.

If you're in need of a translation software that goes above and beyond, look no further! This software delivers on its promises and offers a remarkable experience that will leave you astounded. I wholeheartedly recommend it to anyone seeking flawless translations and outstanding customer support. Thank you, Jei, and the entire team behind this incredible software for creating such an extraordinary multi languange website! Thank you very much Jei and GTranslate support! :)

About 2 months using the app
October 21, 2022

There was a problem with the drop-down menu of Gtranslate on tablets and smartphones in my new Shopify web-shop: instead of scrolling only the Language-menu to select the preferred language, visitors could only scroll the whole page.
The same day I informed Gtranslate about this problem, they informed me they could replicate the problem and that developers wil be on to it a.s.a.p.. The next day I got confirmation from Arshak of Gtranslate that the problem was solved, and when I checked that was indeed the case.
About the effectiveness of the SEO with this multilanguage solution, I do not have enough experience yet, as my Shopify shop is brand-new. But the assistance from Gtranslate is very satisfactory!

DVM International
About 1 year using the app
August 18, 2023

MILENA was amazing. I just installed the app and I think I did something wrong. So, I couldn't move forward in the setup wizard. Milena was fast with replies and answers! :) Although I am new and haven't tried everything yet, I must say the dashboard is user-friendly, a lot of the guesswork is taken out, and customer support is great!

Can't wait to see how my store looks! :)

United States
3 days using the app
Edited January 1, 2023

Hi Guys, the app has no comparative at all, stop looking around because this app it´s the only one that translate the pages and the contents. The only issue I have is when I select the position of the widget is about 5 cm from the top of the page, only the ¨nice drop down with flag¨stay at the top of the page, but I did not contacted the support yet because of the new year.

United Kingdom
2 months using the app
May 12, 2023

My first experience with support from GTranslate is very good. I was supported by MILENA that showed a professional response while being very friendly, pro-active and patient. She read my requests very well and offered effective ways of solving my doubts. Everything works fine and I am happy with my choice of ETranslate.

3 months using the app
April 30, 2023

I tested different apps. Finally, I found this app works best so far compared to others it creates user-friendly for a website. It is easily installed as well!

United States
40 minutes using the app
December 8, 2022

I have found this app to be excellent. We use a custom theme and I wasn't sure if it would work but it does and the paid version of the translations are even better too. The support I received has been excellent from Ella, Narek and Julieta with quick response times. Thank you.

12 months using the app