G | translate , 1,931 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate translation capabilities, enhancing global customer engagement and conversions. It's user-friendly with a responsive support team. Despite occasional slow service and translation issues on the checkout page, the sentiment is predominantly positive.

November 13, 2023

Great customer service - Suzan was super efficient and made the updates quickly! Great app for easy translation of your shopify site. Highly recommended.

SMOKO E Cigarettes
United Kingdom
About 5 years using the app
February 9, 2024

Easy to use and boosts conversions

SEVENESY
Netherlands
6 months using the app
November 13, 2023

Thanks so much for the great 5-star support Milena when I was having some difficulty getting it working again after changing domain names! I like this app a lot (paid version). I wish the app had the option for sub-directory in shopify instead of just sub-domain, as the internal language options for shopify uses sub-directory and that can be tracked easier on some external apps (that's the only reason for 4 stars instead of 5!)

Les Boulangers Fous
Canada
Over 1 year using the app
March 5, 2024

J’ai eu des difficulté mais tout va bien maintenant grace a Anna du service support je recommande vraiment

MAGIKPAWS
France
About 1 month using the app
January 16, 2024

they gave answer to each question i had
i really like it thank you
Thank you for your hepk GREKOR

Thank you for your help : i think its one of the best app for translatio !

Monti Family
France
About 1 hour using the app
November 2, 2023

Grikor provided excellent service and answered my (many) questions in a timely manner. He helped me to understand the pros and considerations for each level of service and to choose the one I felt was right for my business with confidence. He also provided helpful information and resources that armed me with the ability to successfully add the various subdomains to my DNS records myself. He even followed up with me, and confirmed success and provided an example subdomain of my website without me even asking for it. It was very welcome news, and I appreciate that he took the initiative to do that.

Ohhh So Swag
Canada
About 1 month using the app
November 2, 2023

Great fast translations and easily select appropriate languages from a large list. Suzan was excellent in helping me format the dropdown selector so it showed up in the exact location I wanted in my header and footer!

Angel Competition Bikinis
United States
7 months using the app
November 17, 2023

Grikor provided a professional service to help me solve the problem. This app supporting is quick and best.

BOZABOZAHK
Hong Kong SAR
About 1 month using the app
November 17, 2023

ITS NOT WORKING PROPERLY YOU HAVE TO CHECK EVERYTHING BY YOURSELF AND KEEP INFORMING THEIR SERVICE FOR ISSUES. (Very slow service takes too long to find solutions if they find..)
I added 4 languages to my store, paid pack of 20 Euro. I start ads but for 3 days no sales. I checked then what is going on and I saw that many places on the website were not translated.....especially CHECKOUT PAGE. Keep on checking your sites IF YOU CHOOSE this application because its not working properly. I lost a lot of money in ads because of G-translate.
I send them all the issues waited for 2 days and nothing happened I am still waiting to FIX THE ISSUES.
Also they don't check PC to Android view of website. For example something that is ok and is translated at PC view its not working at Android. Another crazy issue that my clients told me since its something you believe that the apps technicians could check.

Tsampakias
Greece
14 days using the app
November 22, 2023

It literally ruined my entire code and showed: "translations missing" all over the website. It was hell. This during black friday. Their support team just asked me to uninstall the app, I told them it made things worse, that I reinstalled it to address this issue. But they ignored. Me. Stay away from this app.

FaceLab
Türkiye
15 days using the app