G | translate , 1,930 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless translation capabilities, user-friendly interface, and positive impact on SEO. The support team, especially Suzan and Arshak, are praised for their efficient service. Merchants appreciate the live chat support, accurate translations, and the ability to edit translations directly on the site. Despite occasional issues, the support team is generally quick to resolve them. This app is seen as a crucial tool for businesses aiming to reach a global audience.

October 26, 2023

Thank You So much Milena for Quick Help

Elilhaam
United Arab Emirates
Over 3 years using the app
October 27, 2023

Don't hesitate to install it. You have good helpers. My experience with Grikor helped me use the app well without knowing anything. Thank you

Keautiful
United States
8 days using the app
October 2, 2023

Great app and very helpful customer service any time we have any issues, highly recommend! Arshak especially was very helpful in solving our latest issue

VKTRY Gear
United States
3 months using the app
November 20, 2023

Recensire il supporto ricevuto da Grikor, Elen e Dmitry per l'app Gtranslate è un vero piacere. Ho avuto recentemente l'opportunità di interagire con il loro team di supporto e sono rimasto estremamente soddisfatto dell'esperienza.

Innanzitutto, devo sottolineare la professionalità e la cortesia di Grikor. La sua competenza nell'affrontare le mie domande e risolvere i problemi che avevo con l'app è stata davvero notevole. Ha dimostrato pazienza nell'ascoltare le mie preoccupazioni e ha fornito soluzioni chiare e dettagliate.

Elen ha dimostrato un livello eccezionale di empatia e prontezza nel rispondere alle mie richieste. La sua capacità di comunicare in modo chiaro e di trovare soluzioni immediate ha reso l'intero processo di assistenza estremamente fluido. È evidente che Elen si preoccupa sinceramente del benessere dei clienti e fa del suo meglio per garantire una risoluzione rapida.

Dmitry ha mostrato una grande competenza tecnica nell'affrontare gli aspetti più tecnici dell'app. La sua capacità di risolvere problemi complessi e di fornire istruzioni dettagliate è stata fondamentale per risolvere i miei problemi.

Complessivamente, il supporto fornito da Grikor, Elen e Dmitry ha superato le mie aspettative. L'efficienza, la cortesia e la competenza dimostrate da questo team sono davvero lodevoli. Sono grato per l'assistenza tempestiva e professionale che mi è stata offerta, e consiglio vivamente l'app Gtranslate a chiunque cerchi un servizio di traduzione con un supporto clienti eccezionale.

KASCHMIR UND SEIDE
Switzerland
3 months using the app
October 16, 2023

Susanna was a great help, I am very satisfied, she resolved my problem within minutes.

Very satisfied. Thank you, Susanna.

All in One Market
Lebanon
2 months using the app
May 19, 2023

We're using Gtranslate for a long time now. After upgrading we encountered some issues, because the app was clashing with another app. Arshak has made it his personal mission to fix it perfectly. He kept in touch the whole time and wanted to fix it as soon as possible. The app works great and the service is amazing. 100% recommended

Curly Secret
Netherlands
About 2 years using the app
April 5, 2024

Helped a lot in translating websites to other languages.

Swedish Tooling
Sweden
1 minute using the app
Edited November 28, 2023

Horrible service from MILENA. The app doesnt allow us to translate slideshow and 1 hour of fighting she says we can do it ourself instead of helping like her other colleagues do normally. Such a pain to have to fight and loose so much time

Les Tissées
Canada
About 3 years using the app
August 9, 2023

The Shopify app G Translate is a game changer for expanding online businesses. With seamless integration, it offers efficient multilingual translation, enhancing user experience. I highly recommend Jei, Susanna, and Arshak for their superb technical support, promptly addressing any concerns. Their expertise ensures a smooth, global shopping experience, making G Translate a must-have for diverse customer bases.

interiorgallery
Switzerland
11 months using the app
Edited December 29, 2023

I greatly appreciate the support I got from Arshak. He approached my issue with so much professionality and was able to get the bug resolved for my sub domains. Many Thanks Arshak.

Premium Dermal Mart
Estonia
4 months using the app