Reviews (1,965)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. Key features include seamless Shopify integration, fast and accurate translations, subdomains, and manual editing options. It's easy to use, supports many languages, and requires no technical expertise. Customer support is quick, often resolving issues within 24 hours, with special mentions of team members like Susanna and Milena for exceptional service. The app is valued for its reliable and professional-quality translations, making it a useful tool for businesses aiming to expand globally.

October 26, 2023

Thank You So much Milena for Quick Help

Elilhaam
United Arab Emirates
Over 3 years using the app
October 16, 2023

Susanna was a great help, I am very satisfied, she resolved my problem within minutes.

Very satisfied. Thank you, Susanna.

All in One Market
Lebanon
2 months using the app
March 5, 2024

Very nice experience!

The Big Brand Sale
India
4 months using the app
March 21, 2024

Like this translation solution, very good support. Recommended!

Lots of thanks to the Milena :)

Bumpt.lt
Lithuania
2 days using the app
November 17, 2023

ITS NOT WORKING PROPERLY YOU HAVE TO CHECK EVERYTHING BY YOURSELF AND KEEP INFORMING THEIR SERVICE FOR ISSUES. (Very slow service takes too long to find solutions if they find..)
I added 4 languages to my store, paid pack of 20 Euro. I start ads but for 3 days no sales. I checked then what is going on and I saw that many places on the website were not translated.....especially CHECKOUT PAGE. Keep on checking your sites IF YOU CHOOSE this application because its not working properly. I lost a lot of money in ads because of G-translate.
I send them all the issues waited for 2 days and nothing happened I am still waiting to FIX THE ISSUES.
Also they don't check PC to Android view of website. For example something that is ok and is translated at PC view its not working at Android. Another crazy issue that my clients told me since its something you believe that the apps technicians could check.

Tsampakias
Greece
14 days using the app
April 25, 2024

The app's translations are subpar and the customer support is disappointing compared to other apps.

Phaos Design
Romania
3 days using the app
February 8, 2024

The support team is very helpful. Susanna & Milena helped me resolve my problems in a professional manner.

BigBlue Official Store
Japan
3 months using the app
January 5, 2024

It's a fantastic app and very efficient support team. I specially want to thanks to Jei, she helped me always with any issues with the widget. I'm using this app for the last 4 years and I'm very satisfied. I strongly recommend to use this app to the online store owners.

Aparelz
India
20 days using the app
October 27, 2023

Don't hesitate to install it. You have good helpers. My experience with Grikor helped me use the app well without knowing anything. Thank you

Keautiful
United States
8 days using the app
February 27, 2024

Great work helping me setup and configure my store Thanks Milena

Embroidery Digitizing & Designs | 25 years experience
Australia
11 days using the app