G | translate , 1,925 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless translation capabilities, user-friendly interface, and positive impact on SEO. The support team, especially Suzan and Arshak, are praised for their efficient service. Merchants appreciate the live chat support, accurate translations, and the ability to edit translations directly on the site. Despite occasional issues, the support team is generally quick to resolve them. This app is seen as a crucial tool for businesses aiming to reach a global audience.

Edited October 8, 2019

I needed help with the app and Ripa and Ella in Live Chat helped me a lot and they were very friendly throughout our exchange.

Petite Pelure
Canada
Over 4 years using the app
March 26, 2019

Simple to use and FREE. Easy to setup and edit. Looks good on my store. Love it! Works Fine! Recommended!

Print-ted
Finland
Over 4 years using the app
Edited February 18, 2021

I got some issue after installation on the menu translation. Even so, there is a good and responsive support service reps Arshak to help to resolve my issue.

Perhaps A Cake
Hong Kong SAR
Over 4 years using the app
March 28, 2022

Hello,
I currently use this application and it works well, I had some difficulty installing it but the support quickly resolved the problem. Thank you Elen!!

beastpc.fr
France
About 4 years using the app
June 27, 2019

fabulous app to make your customers get the details in their regional language.
support is also prompt and nice

avrofurniture
India
About 4 years using the app
Edited October 13, 2023

Suzan has been very reactive and responsive even during this coronavirus period and fixed my problem within 15min. She is pleasant as usual. Perfect customer service! I know why I spend my money with those guys. Long life to Gtranslate ;-)

Borya helped me once again. He never gave up a problem. If there I a bit of time to get used to Gtranslate, I would definitely recommend it. I works fine , it is fairly easy to use and the support is always here. Those guys reply fast cause they're a little team. If they don't know about an issue, they come back to you later. They never let an issue down. They solved all my issues. That's why I remain with them. Great little team there ;-) Long life to Gtranslate!

Great support from Elen. Was patient and helped to get through the problem step by step. Even after few months of not contacting them becuase of not having any issue, they replied fast, followed-up. Highly recommended.

DISPENTECH
Spain
About 4 years using the app
July 31, 2019

Ella is simply a wizard with support. 10/10 would be an understatement. She solved any issues with otherwise a very easy and quick implementation. The tool is amazing since you can visually make translations and I can just show the translator what to do and they translate directly.

MMORE Cases
Slovenia
About 4 years using the app
August 30, 2019

Great help from Suzan installing the app and helping with the changes you have to make on your DNS servers, which sounded a bit like Chinese to me :) But she did it immediately!

Marie Karo
Belgium
Almost 4 years using the app
Edited July 15, 2019

Good support. They know what they are doing and they are very nice. Also, they respond very fast, especially Lilit!

Myst Labs
United States
Almost 4 years using the app
Edited January 7, 2020

Ripa!!!!! Super!!!! Danke! Die Hilfe ist wirklich Super es gibt keine Probleme es wird einem sofort geholfen! :-)

Dominosstore
Germany
Almost 4 years using the app