Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

June 15, 2020

Susie was amazing, really kind and professional. I solved all the issues in some minutes! I really suggest everybody write to them if you have doubts or issues

GAS 'SISTANT
Belgium
3 months using the app
June 4, 2020

Excellent product, excellent support. We have tried other products... One of them ran for 6 hours only to find out it did nothing relevant AT ALL... We then had less than 24h left to launch the website and we were stuck.
Thankgod we came across GTranslate. In a couple of minutes we were up and running. It took us more time to configure the DNS than to setup the product... When eventually stuck, the chat helped us reach out and be assisted. Had we encountered an issue on the web site, that team was there to support again... Amazing product, amazing team! Keep up the good work!

Techmama
United Kingdom
3 months using the app
January 3, 2020

Ripa is really helpful and her response is instant. Did not expect that she solved my problems so quick. I'm still in a trial period, so far it's been really great.

Hebe's Glamor
United States
3 months using the app
Edited July 22, 2022

This app is the most killing app for translation , the customer service people like Elen and Arshak and Ella are very pro and reactive ! Tks a lot 100% satisfied

Drawndrop
France
3 months using the app
March 3, 2023

The customer service is very good. They have always replied to us immediately and have been very helpful.

Kuriosis
Germany
3 months using the app
July 10, 2019

Very delighted, customer service helped to fix everything, and the app works really well. Highly recommend!

Vision Bio Nordic
Denmark
3 months using the app
Edited August 23, 2020

abbiamo scaricato questa app ed è ottima.
abbiamo chiesto dei cambiamenti all'assistenza,Boriya è la persona che ci ha aiutato è stato efficiente e professionale.
Per qualsiasi domanda rivolgetevi a lui saprà esattamente come aiutarvi.

justcat.it
Italy
3 months using the app
February 15, 2023

Great! Responses were quick and the issues resolved efficiently. Thanks Dmitry, Jei and Arshak! 5-STAR

Autointhebox EU Store
Hong Kong SAR
3 months using the app
April 22, 2020

Excellent app and thanks to Ripa for assistance it gave me a huge hand to put the icon on the languages thanks a lot Ripa

Ottima app e grazie a Ripa all'assistenza mi ha dato una mano enorme a mettere apposto l'icona dalle lingue grazie molto Ripa

Excellent Jewels
Italy
3 months using the app
November 17, 2020

Great app and great customer service from Borya! Fixed our issue quickly!!!!!!!!!!!!!!!!!!!!!!!!!!!

Forest Fresh Honey
Australia
3 months using the app