Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

October 16, 2023

Susanna was a great help, I am very satisfied, she resolved my problem within minutes.

Very satisfied. Thank you, Susanna.

All in One Market
Lebanon
2 months using the app
July 14, 2022

Great app, easy and fast translating content, you can improve sales by localizating languages. Susanna did fantastic job, she set up 61 subdomains!

RocknDecor
Lithuania
2 months using the app
Edited December 31, 2019

its a great app with amazing fast customer support! I spoke with Ella and Suzan and they were so great with helping me! 5 stars !

Oventy
Türkiye
2 months using the app
September 23, 2020

Excellent app and speedy customer service. Borya was very helpful and fast to resolve my issues. I would highly recommend this app.

Rowland Earthing
United Kingdom
2 months using the app
January 20, 2021

I wanted some esthetic changes and Ripa was very quick with her response and her actions to get this done. Highly recommend!

Powershooter Pro
Canada
2 months using the app
August 9, 2021

A good choice for a translation app. The AI for translating text is surprisingly good. The features "Skyp translation of phrases" and "replaced in translated HTML" are very helpful. Great choice, very economic if you only need to translate to a second language. Not everything is perfect and smooth there are just some minor glitches with the cache. For example, sometimes, corrections that you have already made are not updated in 'edit mode'. The downside is that sometimes you edit a text that has already been edited. Easy solution, better to work in safe mode ;) Customer service is great. Every step of the way, I have had help from Suzan in another project and from Ella in this project. Keep it up, fix the glitches. Congratulations

made obvious
Spain
Almost 4 years using the app
Edited December 15, 2017

A bit of a rough start~with some bugs, but their amazing helpful support made more than up for it and I'm extremely satisfied with the end result after only a few days. After configuring he app works like a charm without much work at all. Highly recommended! I'd rate if 6 stars if possible.

https://www.vapenu.nl

Edit week later: Have to repeat their support is just great, there are always some issues with complicated setups but their response time and problem solving is top notch! Well worth every penny. Keep it up!

@Artemer doesn't sound like my experience at all! Did you give them an account to work on your shop? I've only edited a few lines of code total. I did have several bugs but most/all translate apps do and they fixed everything really fast.

Vapenu
Netherlands
2 months using the app
Edited November 17, 2019

Borya and Bella!! They are BEST . They solved my problem immediately. They were kind and friendly. Also this app is perfect to translate your website in all languages you want and cheap. The customer service is amazing !! Thank you all

Naschide
Germany
2 months using the app
October 26, 2021

Apart from a recurring issue whenever we upgrade our theme, which require Gtranslate technical support to fix it, and makes the process not as smooth as it should be, the app works fine and customer service is excellent. Special thanks to Ella and Tigran for their efficient support.

MyRetroposter
United States
Almost 4 years using the app
Edited October 14, 2019

Extremely effective and fast problem solvers. Tigran saw the situation and the seriousness of the situation at a glance! :)
I got a first class solution and it worked very well. In the evening I sketched the problem, and in the morning I sipped my coffee together on a trouble-free //multi language website ...
I recommend this team to everyone!

iHair
Hungary
2 months using the app