Reviews (1,943)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate translation capabilities, enhancing engagement and conversions from non-English-speaking markets. It's praised for its user-friendly interface, responsive support team, and seamless integration. Key features include SEO setup, automatic browser language detection, and editable translations directly on the website. Many appreciate its extensive language support and ability to maintain the original tone in translations.

August 6, 2020

Great app with all the functionality and awesome support from Susie. She patently integrated the app in site to our requirement. App out of the box is great and will work with most of the site, we had very specific design requirements and which were met beautifully by Susie.

BigBayBuy.com
New Zealand
About 2 months using the app
March 22, 2022

I´m really pleased with their service as they helped me get the language signs to the right place. Really great help.

kriss-soonik
Estonia
About 2 months using the app
Edited September 12, 2019

First let me present my appreciation of my dear agent Ms Lilit. She is patient and skillful to handle my request. I got a satisfied solution with her efforts.

I was looking for some multilingual app that chic and cheap to my site and business development. And I have tried langify which is a big time-cost but less efficient, however, it was self-defined accurate anyway upon our translation skills. And a trial on weglot as well which is big money cost.

1. Their agent supports you standby to your sanctification;
2. The translations do respond the origin language well. I see, translation is not an easy thing, it has contexts for human translators to figure out the meaning as well. I just suggest to make your language simple and short. Then you will get well understood by your customers with this app.
3. It sets up a unique url name with the respond language and the seo could be translated as well. People surfing with browsers get well senses about what language they are viewing.

I just had my second trial day with GTRANSLATE. And I rate a five star for its customer service and its possibilities to support my site.

And thanks again. Lilit.

3PM.LIFE
China
About 2 months using the app
August 16, 2020

Very thoughtful service and perfect experience, a trustworthy application, because it makes your business more perfect and makes the user experience of the website stronger.

Cosplay Clans
China
About 2 months using the app
December 20, 2020

Great support, rapidly reply. Borya is the best. The app also works really good and I would always recommend this app.

LetterBox
Belgium
About 2 months using the app
October 14, 2020

Thank you Lilit very much!!! Great agent! Very effective and fast! Very good support. Recommendations on app!!!

Grow Express
Spain
About 2 months using the app
Edited February 12, 2020

Hi. Now were are very sattiesfyed with the app.
It is complicated to setup translation, becource of the 3 different interfaces. Hope that would be in one in the future !!!
Without you outstanding support, i have change to another soltion. But Sussie and other in Support were very fast a competend to help me, so everythink works well for now. A big thanks to them.
Next step is to get it work beetween 2 differnet Shopify shops.
Other app di not have you high customer support, so there are you the best.
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Grejonline
Denmark
About 2 months using the app
August 5, 2019

I started using this App today and it's working pretty well. One of the agent Borya helped me in configuring for two of my websites. I'm really impressed with the quick and knowledgeable support provided by him and give him 5 start.

Vaireo
United States
About 2 months using the app
Edited June 24, 2020

The app works really well and is not that difficult to use.
The client support is really great. Lilit's help was so great ;)

Les Récupérables
France
About 2 months using the app
May 12, 2020

Absolutely incredible customer service! Developer Tigran from Gtranslate has been very helpful with all sorts of minor translation-tweaks to our highly customized site. We totally recommend this app based on the customer service alone.

I wish it had a few more features, e.g. proper language codes for sub domains, the possibly to tweak translations before launching new language, etc.

MODU
Denmark
Almost 3 years using the app