Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

September 19, 2019

Lilit, did a good job in helping us, we are waiting to test the application to sse if it's a good one

CURLY LASH™
Belgium
3 months using the app
August 25, 2020

I was talking to Borya and he went above and beyond and provided the utmost professional service and solved all my issues. He went as far as to access my web page himself and edited what needed to be edited to fix my issue I was having. I was beyond satisfied with his service and the app itself. Thank you a million Borya, you are amazing! Beyond words! :) I recommend this app to anyone that is looking for a simplified and seamless translation on their website!

Marraccii
Canada
3 months using the app
September 21, 2022

great Support. Helped me with with everything .
Great thanks to Ella :) She helped us with everthing and the response was very fast.

MRM-BODY
Germany
3 days using the app
June 15, 2020

Susie was amazing, really kind and professional. I solved all the issues in some minutes! I really suggest everybody write to them if you have doubts or issues

GAS 'SISTANT
Belgium
3 months using the app
June 4, 2020

Excellent product, excellent support. We have tried other products... One of them ran for 6 hours only to find out it did nothing relevant AT ALL... We then had less than 24h left to launch the website and we were stuck.
Thankgod we came across GTranslate. In a couple of minutes we were up and running. It took us more time to configure the DNS than to setup the product... When eventually stuck, the chat helped us reach out and be assisted. Had we encountered an issue on the web site, that team was there to support again... Amazing product, amazing team! Keep up the good work!

Techmama
United Kingdom
3 months using the app
January 3, 2020

Ripa is really helpful and her response is instant. Did not expect that she solved my problems so quick. I'm still in a trial period, so far it's been really great.

Hebe's Glamor
United States
3 months using the app
May 26, 2023

Support from the app is very good. Susan kindly positioned the language selector where we wanted it. Thank you so much and keep up the hard work. Overall the translations are also very good, minimal changes needed

mats4eu
United Kingdom
3 days using the app
Edited September 10, 2021

There was times where it was really confusing for both parties, plus the difference in time zone made it harder to communicate instantly. However, Sergey was patient and help to fix the issues that we were facing. It would be good if support was 24hours.

One Soleciety
Singapore
2 months using the app
July 10, 2019

Very delighted, customer service helped to fix everything, and the app works really well. Highly recommend!

Vision Bio Nordic
Denmark
3 months using the app
Edited August 23, 2020

abbiamo scaricato questa app ed è ottima.
abbiamo chiesto dei cambiamenti all'assistenza,Boriya è la persona che ci ha aiutato è stato efficiente e professionale.
Per qualsiasi domanda rivolgetevi a lui saprà esattamente come aiutarvi.

justcat.it
Italy
3 months using the app