Reviews (1,973)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. They value its easy configuration, automatic browser language detection, and support for multiple languages. The translation quality is praised for accuracy and maintaining the original tone. Merchants also appreciate the fast and reliable performance, along with exceptional customer support, notably from team members like Milena, Susanna, and Dmitry. This app is noted for its comprehensive features and user-friendly interface, effectively helping stores expand globally.

July 21, 2021

Great app with a responsive and efficient customer service they solved my problem in a few minutes, i recommend it

Spooppy
France
About 2 months using the app
February 28, 2021

The app is very simple and efficient, the Editor to edit the translation is very convenient and handy. My experience with the support, specifically Susanna, was very satisfying. Susanna is very efficient, all of her answers helped me fix the issues I was asking for instantly.

GLORICAL
Canada
About 2 months using the app
Edited August 22, 2023

The software itself is good and it works well, support definitely could be better but they are doing their best and they are determined to help you when you have a serious issue that needs to be solved. Highly recommended App!

Eurus Concept
Türkiye
About 2 months using the app
Edited February 21, 2021

Creí que el símbolo de moneda en nuestra Tienda cambió por la app. Con mucha cordialidad y profesionalismo, Borya me explicó que no era un problema del GTranslate sino de la configuración de la mondeda de Shopify. Y sin tener la obligación, nos ayudó a ver el error y corregirlo. La app es excelente y el grupo humano de Soporte es espectacular! Los recomiendo ampliamente!

Compraenisrael
United States
About 2 months using the app
May 25, 2020

The app works well as described. I needed to get the widget location moved on my website and Susie from customer support was really helpful in getting it done quickly and efficiently! Big thank you! :)

Stage Experts Ltd
United Kingdom
About 2 months using the app
April 20, 2017

Still getting to know the app... but the live agent EDVARD was AWESOME!!!

Metroguy
Canada
Almost 3 years using the app
September 26, 2017

Love it. 5 Stars. Best translation app out there. Highly recommended. SEO features are brilliant and customer service help getting set-up has been quick and efficient.

Mimi Holliday
United Kingdom
About 2 months using the app
July 31, 2020

Used the application to translate my shop in several languages, overall works good, edit is required though. Technical support is amazing, Ripa helped me to fix an issue within several minutes!

Beache-holic.ch
Switzerland
Almost 3 years using the app
July 10, 2020

Very happy with this app. Support was phenomenal. Lilit went above and beyond what I would expect from app support. Great work.

Soriano Motori
United States
About 2 months using the app
April 28, 2021

It is a good and affordable translator. some things are translated by letter but the most of the translations are correct.

boomswagg
Portugal
Almost 3 years using the app