Reviews (1,972)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. They value its easy configuration, automatic browser language detection, and support for multiple languages. The translation quality is praised for accuracy and maintaining the original tone. Merchants also appreciate the fast and reliable performance, along with exceptional customer support, notably from team members like Milena, Susanna, and Dmitry. This app is noted for its comprehensive features and user-friendly interface, effectively helping stores expand globally.

January 17, 2023

I must have been a pain in the neck for Suzan and Arshak, who are supporting me, since I am able to sniff out all small issues and I have no patience. For sure they have much more then me! Why we moved to G-Translate? URL translation is the main answer. But also: no additional charges for how many languages nor for using the Professional translating engines and not for the amount of words or characters translated. All included in the package. Before we had the site translated in 5 languages using country specific domains but we were not impressed with the google ranking outside Sweden. We got English in the google rich text search results in Sweden on our Swedish domain for example so how is this possible! But URL translation comes with it's own specific difficulties which can result in broken links (which can be fixed) All in all, we have used a few translation apps and they all come with their own quicks, difficulties and problems. I guess this is an utterly complicated thing to do. But after a lot of work, double testing all domains we are slowly (after 1 month) getting there. Search results are already getting better than before. Like I said: I must have been a pain in the neck for support, but they still try to do their very best and indeed I got now 30 European languages on my store and the work seems to have been worth it. Last thing I would like to point out: I really love how you can edit language translations on the front side of the website. With the other apps I tried, I spend so much time finding what needed to be corrected. Here you see and edit. I did read some complains about this feature, but I do not share this critisism at all. I think that is a very clever way if doing it. So yes, I am giving a 5 start review and thanks to Suzan and Arshak who are able to cope with customers like me!

Barista och Espresso
Sweden
About 1 month using the app
Edited January 21, 2021

Thank you so much for fixing my issues .............................................................

Harmony Exotics
Canada
About 1 month using the app
GTranslate Inc replied January 20, 2021

Hi, you should be able to control that via CSS, if you are having issues, please feel free to contact our live chat: https://gtranslate.io/#contact

September 29, 2020

Je ne connais pas encore bien l`application car je viens de l`installer. Mais en tous cas ELLA ma bien aidé a configurer les paramètres! Très gentille et patiente je lui remercie pour le service très rapide et professionnel. Super support client je recommande!

Akelstore
Switzerland
About 1 month using the app
July 18, 2020

Ripa was really helpful today in getting this app set up on my store. Thank you so much I look forward to using it

BeyondHomeQuality
United Kingdom
About 1 month using the app
November 18, 2020

Very great app. Very good help
I really love this app And the help I get from them.
I would advise anyone to get the app.

For you and all
Canada
About 1 month using the app
Edited January 9, 2020

The perfect translate app for shopify! I tried a few but I like it very much! I definitely recommend it to everyone Thankyou Ella for you great service - )

JacketCentre
Germany
About 1 month using the app
November 1, 2019

Great app nice customer service,it is very convenience for us,useful function,if your customer from all of the world,believe me,you need it

modernshowhair
China
About 1 month using the app
Edited December 19, 2019

Amazing! Took us few days to look thru different translate apps, and all of them mostly "suck" and do not translate correctly or do not translate all of the words, but this app does it more precise, not 100% but 80% atleast and that is enough for now. Will be looking into the paid version to translate manually some words later if this works good for some time.
+Support is great and responds fast. I was assisted By Lilit, she was kind and quickly helped with our setup.

Thank you and best wishes!

Official Latvian Apparel
Ireland
About 1 month using the app
Edited September 19, 2019

Excellent customer service!!! I highly recommend GTranslate!! Ripa, Ella, and Borya have been extremely helpful. They assisted me with all my technical needs in order for our translator to properly operate on our website. This app translates SEOs, URLs, and many more features that are very beneficial. Everything is perfect. Nothing needs to change with this product. Thanks again!!!

Gemelli Fashion
United States
About 1 month using the app
December 22, 2020

great customer support!!! they installed the app for me and everything seems great for now, I like the app

Vogue de Lamour
Israel
About 1 month using the app