Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

April 20, 2020

I have implemented this app on my store, absolutely very effective. But not happy with the basic settings at a graphic level, I asked for support and I received a very welcome help from Ella, who knew not only to help me set everything up but also to recommend the best for some settings. Thanks to Gtranslate and thanks Ella !!

VAS
Italy
14 days using the app
September 9, 2019

I wasn't able to use this app so one of the support member named Ella came instantly and setup the whole thing within a minute.
Impressed by the fastest support team

watchoutsite
Denmark
14 days using the app
October 8, 2019

So far so good, i install it yesterday and need some help to design my language widget. The team (Ella, Lilit, Borya) were so helpful on that. I will start to translate now hope all will be good as well...

moneret
France
14 days using the app
April 1, 2021

Muy buena app, en la versión gratuita la traducción automática puede llegar a tener unos pocos errores de traducción. El servicio es muy bueno también, Tigran me ayudó de manera rápida y eficiente con algunos inconvenientes.

The LionDog Shop
Brazil
14 days using the app
March 5, 2020

So far so good, the app works as intended and looks reliable, any problems I've had were quickly resolved via Suzy from support, which is very quick to respond and help!

ByDogg
Slovenia
13 days using the app
January 15, 2021

Susanna helped me with setting up the app with my DSN server and answered all my questions about the app. So far, it has been easy and convenient to use.

Plein Air Entrepôt
Canada
13 days using the app
March 27, 2023

The support technicality is great and good with their knowledge, of how to fix and meet solutions to the problems. Great help with Susanna and Arshak, I believe the manpower and amount of support are greatly needed to increase for more people to work, as I can see support hours are limited, and replies take some time, making progress and updates unavailable on some problems. Overall it is a good app and good support, small things can be improved.

elarceilingfans
Hong Kong SAR
13 days using the app
October 22, 2020

Love this app! Quick to setup. Lots of options. The GTranslate team was very helpful when we requested a customization. Thanks! -EpiTraceSentinelSolutions.com

EpiTraceSentinelSolutions.com
Canada
13 days using the app
Edited January 29, 2021

GTranslate works great! I requested to have this application show up in the menu of our theme. Communication with Ripa was quick and direct. Very pleased with the support. Thank you!!!

Sanar Naturals
United States
13 days using the app
March 31, 2020

this is a nice app i like it for the usefull functions you have to pay obviously and you get a free trial to test it and the customer services work perfect thanks for the help with the set up good work.

deal-supply
Italy
13 days using the app