Reviews (1,965)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. Key features include seamless Shopify integration, fast and accurate translations, subdomains, and manual editing options. It's easy to use, supports many languages, and requires no technical expertise. Customer support is quick, often resolving issues within 24 hours, with special mentions of team members like Susanna and Milena for exceptional service. The app is valued for its reliable and professional-quality translations, making it a useful tool for businesses aiming to expand globally.
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The reason this gets only 2 stars are 2 main issues : 1. Way overpriced (when you think shopify costs $30 per month for a vry extensive system and platform) - this at the same cost after any useful addons are selected also at very close to $30 is a bit of a rip off - this is $350 per year... which once setup doesnt mean any work from them or any ongoing heavy use like complex software. The price should be around $10 per month (or $100 per year) with all options - that would be actually reasonable. 2. It translates all the urls into foreign language special characters - which is firstly useless and not relevant for google or seo (google sees non special characters exactly as the same and word are the same) and secondly a nightmare to copy and paste into other systems, share to others (looks ridiculous) and use as hyper links in extrenal links etc. Upon questioning them and suggesting this be changed by defauly - the response was clearly they are not bothered and i would have to manually edit 1500 pages of the site if i wanted to... The app overall works ok - but these 2 factors above make it both a rip off and frustrating to use. Oh and they have this strange system of pasting some extra code after a url of your site so you can edit that site - but dont make that obviously anywhere in the app or the app settings!! you have to go unting for this in some help page... crazy. The whole app has potential but needs much better people running it and using logic on its interface....
Have not seen the impact of the app yet, will update later but the support from Lilit was brilliant was able to setup in no time. Thank you.
hi! I appreciate your work and thank you for offering the app. I would like to send some feedback regarding the font. I find the Vietnamese font isn't optimal and not consistent. You may want to consider a different font ( use maybe Montserrat) Thank you
i recommande this app i receive a really good and fast service from RIPA she connected to my store and help me to set my account thank youu :)
Yes, the app is fantastic at translation. Also, their customer service is outstanding. Our link was not properly redirecting, and Lilit was able to fix the issue super fast. Thanks again Lilit!
I used this app is very good and faster than I think, but if you take care of design it will be better just a little bit.
Easy to use and great/quick support, even via live chat (dealt with ELLA).
Hope it stays that way because it's definitely a must-have for international stores. Update: Still think the app is a must-have, although they are sometimes having server? issues. Anyhow, their support team is great
Amazing! It's the best translate
I love this app, selling worldwide, Boyra was really helpful, install it for me in no time, Thanks!.
I Use this App because I start, but after a few months, I wont hesitate to change. Poor App, poor service......zero star from my experience. I even recommended Shopify to don't have them in their list.