Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

Edited March 4, 2020

Thanks Rafael for your excellent service! I appreciate it very much. Even though I had some problems, he followed up personally and made sure that everything would work in the future. The service is very professional!

Mademoiselle Personnalité
Canada
14 days using the app
November 17, 2023

ITS NOT WORKING PROPERLY YOU HAVE TO CHECK EVERYTHING BY YOURSELF AND KEEP INFORMING THEIR SERVICE FOR ISSUES. (Very slow service takes too long to find solutions if they find..)
I added 4 languages to my store, paid pack of 20 Euro. I start ads but for 3 days no sales. I checked then what is going on and I saw that many places on the website were not translated.....especially CHECKOUT PAGE. Keep on checking your sites IF YOU CHOOSE this application because its not working properly. I lost a lot of money in ads because of G-translate.
I send them all the issues waited for 2 days and nothing happened I am still waiting to FIX THE ISSUES.
Also they don't check PC to Android view of website. For example something that is ok and is translated at PC view its not working at Android. Another crazy issue that my clients told me since its something you believe that the apps technicians could check.

Tsampakias
Greece
14 days using the app
April 25, 2022

I really liked how good and detailed and patient the call center agent Elen was. I am new to G Translate and it can be a little complicated in the beginning, especially the whole domain name and registration process. She helped me patiently step by step and I got it all working. Excellent work!

Lashee
Pakistan
14 days using the app
Edited January 7, 2020

Ella was great! She's working very fast. Thanks for help me fix some error to my sites. And GTranslate is very best app too. Thank you,

Men Shoe Stores
Cambodia
14 days using the app
Edited January 25, 2020

Perfect App - Best customer service from Ripa too - I am a new customer and very happy with the service and offer!

beautifulcosmetic
Germany
14 days using the app
August 14, 2020

Tried it for first and had problems at settin up. I got fast support and they helped me out in few mins

perfect communication/support, especially ELLA :)

Metallglasbau Hannover
Germany
14 days using the app
September 19, 2020

Great app and super helpful staff! Ripa was great! I was having some difficulty setting up and she helped me quickly and clearly. Translations look good too, and we have the ability to modify where necessary.

GOAT Prints
United Kingdom
14 days using the app
March 17, 2021

thank you Ella for your help! Works perfectly now. Very happy with the results xxx Would definitely recommend

UNUYA eine Marke der DSCHUMBO Promotion GmbH
Germany
14 days using the app
January 29, 2020

nice support.. ella helped a lot in setup.. nice app also allows url translations.. app is good provide translations and we will glad if this app works with shopify native language support..

Taksim Pazar
Türkiye
14 days using the app
August 8, 2019

i got my store fully systematized with the Multilingual shop GTranslator by Ella fulling perfect

Sheladies
Italy
14 days using the app