Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

March 18, 2020

No experience with the app yet, but the support is very professional.

Thanks Ella.

I wont hesitate to contact the support again if I should run into problems.

MACHIA
Germany
3 days using the app
Edited April 13, 2020

The Gtranslate app has a lot of features but it is a little bit difficult to understand how to set it up if you are not so good with IT. Luckily they have a very good technical support online, I was chatting with Lilit and she helped me with everything I needed, even doing some customisation for me... very glad I found someone to help me, THANKS!

New Lovers Shoes
Spain
3 days using the app
Edited September 24, 2020

Amazing! They even customized the code into my own Shopify theme. Works great. Very happy!! Thanks again. Borya was amazing helping me out.

Terrarium Laboratory
Australia
3 days using the app
Edited September 28, 2021

Great support! Susanna is the queen!!! She was helping us all morning because we didn't know it!!!!!

SOULS GIFTS
Spain
3 days using the app
April 19, 2021

Great service! Had an issue and was solved within a few minutes by Ella. Definitely the best translating app

Brighter Made
Netherlands
3 days using the app
Edited November 3, 2018

awesome app, works perfectly and very good service. they helped me with a question in 24 hours and resolved it. Love it. I recommend this for anyone who wants a multi language app. LOVE love love love love

www.Nuroco.com
United States
3 days using the app
January 25, 2021

Ripa's support was efficient and quick! She was able to answer all my questions and was very polite and professional.

Veda Fresh Press
Canada
3 days using the app
Edited May 5, 2020

The best customer experience i've ever made.
after my request, lilit from the customer service helped me within a few minutes...
Thanks Lilit!

HOLZBRÜDER
Germany
3 days using the app
May 28, 2020

Quick, Great support from Ella when i needed help! Can't fault my experience and will recommend to anybody

The Baby Bootique
United Kingdom
3 days using the app
August 26, 2019

I asked for support on making translation panel seem better in website. Support engineer Borya made an excellent work and the result was amazing. Thank you

TreviCouture
Canada
3 days using the app