G | translate Shop Translator

G | translate Shop Translator | Reviews

by GTranslate Inc

Translate shop, translate apps w/ Google language translation

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    3% of ratings are 1 stars

All reviews

11 - 20 of 24 reviews

Boutique La Villa

Translations are not very accurate, it just gives a general idea of what the text actually means. And it doesn't give you the flexibility to make any changes to the translations. But the drop down menu looks very nice.

When I had an inquiry about a placement problem with the dropdown Ripa and Ella were extremely helpful in making the adjustment.

Developer reply

July 30, 2020

Thanks for your feedback. We have better neural translations available in our paid version and also you can manually make corrections to the translations. Moreover, you can order automatic translation post editing service by a native speaker or go one step further and have professional translations.

Arabic Spirit

The app is pretty good but the free version is very limited and does not allow any customization (or the possibility to contact the provider) despite incorrect translations

Developer reply

July 16, 2020

Yes, free version does not allow you to modify the translations. If you need it you can go with our paid plan which starts from 7.99 USD per month.

Thanks!

Primarket

Hi guys,

This app i m familiar with for wordpress easy to use and install. The transaltion is good when the text is simple. However after i installed this app my Google Maps disipeared ( it was working). I looked up every this made new app restricted nothing helped. Console was also not giving errors.
I deleted the app also in theme.liquid the include tag and voila the maps is working again.
I m not sure what was causing this but certainly it was Gtranslate.

Developer reply

May 1, 2020

Hi,

The issue is actually located in most google maps apps. To initialize a map they are checking for google variable presence, while they need to check for google.map specifically. When you add our app, google is initialized already, we use google.translate. If you contact our live chat we can help you to solve it.

Thanks!

MoroccanHome

Ella, Suzan, Sergey and Lilit did a fantastic job. Very quick response and amazing effectiveness. You feel yourself very well guided in that "tricky" translation-tool.

GiftHeaven.net

The APP does not translate the check out process which defeats the whole purpose. Very sad because everything else worked fine without complications.

Developer reply

December 18, 2019

For that you need our paid version.

TRIOM Health

Does what it says it does but the quality of the translations are pretty poor. I hope they will optimize it a little better to get the best translations possible. The app is free but if you want to alter the translation errors you have to subscribe to a monthly subscription ofcourse...

SaluMart

Overall, it's a good app and fixes a problem but there's room for improvement. For example, they need to improve the widget. Spanish flag is not correct. There's dozens of countries that speak spanish, they should include the option to be able to choose that flag.

Chair Buddies

I got it installed in the end but editing translations turned out not easy so I went for another option. There are a few ways of translating the text. Edit text option through their app gave me a few languages, but not all I wanted to be translated. Maybe giving customers a catalog option would have worked better. Another option, editing text through my website, had half of the text missing. I guess, if you have more advanced IT skills this should not be a problem but I struggled.
Their customer service was 5 stars, very helpful. They do need to improve some parts of UX to make text edits easier and signing up less confusing.

Drops of Emotions Handmade

UPDATE: I see the paid version has increased its price. I still see bugs that bother me and I don't like that the price is up while the quality is still questionable.
The app is the best value for money option to translate your store. It has its issues, but they are mostly technical I guess due to the fact that it's not so easy to integrate with the themes and the other apps. However, with the help of the great support (Borya, Sergey special thanks to you guys) you can have everything you need fixed.

Developer reply

January 21, 2020

I see you have changed your 5 star review to 3 stars. Our prices are not changed for old customers. Please check your Shopify billing section to verify it. If you have any unresolved issues, please contact our live chat and we will solve them.

François Lambert

Doesn't translate cart info either emails. Translation not very good, i got better results directly on google translate. Have to edit every page. Widget doesn't look good (low res) on web site.

Developer reply

September 21, 2019

Hi,

The free version doesn't translate the checkout page and the emails. The translation is done through phrase based machine translations.

However if you use our paid version, we will translate your checkout page, we can translate order emails and also the translations are done through neural engine, which is almost human level.

We have a 15 day free trial, you may check and hopefully improve your score. If you have any issues, please feel free to contact our Live chat and we will be happy to help.

Thanks!