Reviews (1,965)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. Key features include seamless Shopify integration, fast and accurate translations, subdomains, and manual editing options. It's easy to use, supports many languages, and requires no technical expertise. Customer support is quick, often resolving issues within 24 hours, with special mentions of team members like Susanna and Milena for exceptional service. The app is valued for its reliable and professional-quality translations, making it a useful tool for businesses aiming to expand globally.

Edited June 10, 2021

very good app,can translate all page , the support is in time and wonderful . thanks Susanna!!!! Highly recommended!!

good idea products shop
China
About 2 years using the app
Edited August 21, 2019

I cannot praise this app enough! Firstly as a FREE translation dropdown it's brilliantly functional and just WORKS! Secondly I had a big issue with the dropdown not working when I switched themes, and added other apps. HAVE NO FEAR the AMAZING SUZAN took time to completely sort for me, ensuring ALL views were correct exactly to my requirements!!! Thank you SUZAN, and thank you GTranslate! BRILLIANT! A MUST for any multinational stores! Jezz

FlagShoes
United Kingdom
About 2 years using the app
March 9, 2021

Great customer service. Quick response and very supportive team! Special thanks to Ripa and Susanna.

Naturalse7en
Canada
About 2 years using the app
September 4, 2020

The service was A1, Ella helped me to integrate the application to my website and it was so helpful. Thanks again!

Hippocrate Bio
Canada
About 2 years using the app
Edited August 26, 2022

Thanks to sweet Susanna, the language selector now displays in the right place I want it to be. Best customer service ever. Much appreciated.

MPOW
United States
About 2 years using the app
GTranslate Inc replied August 24, 2020

Please direct all your support questions to our live chat: https://gtranslate.io/#contact

You should be able to do that from Widget Code section in the settings page.

Thanks!

July 3, 2020

Suzan helped to set up the subdomains with Go Daddy. First class customer service....She's a credit to your team....

Sharkeye Wheel Aligners
United Kingdom
About 2 years using the app
March 5, 2021

Susanna was very helpful to support us in setting up the app! Super Service! Super Recommended! Many thanks

Soxplay
Italy
About 2 years using the app
September 30, 2021

Great app and fantastic customer service. They resolved a lot of our problems really fast. We are really happy!!!

THE INDIAN FACE
Spain
Almost 2 years using the app
November 21, 2019

Highly recommended to those who want to make a multilingual store. You don't need to copy and paste any codes in the theme section for installation. The customer support is excellent, thanks to Borya. The app is very much user-friendly. The functionality is great. All these features are for free, which is the most amazing thing.

AromaMagic SriLanka
Sri Lanka
Almost 2 years using the app
October 3, 2019

Great support from Suzan to figure out the set up of the application! A small feedback for future reference, i find it would be useful to navigate within the application to translate the whole website instead of going to each page individually :)

The Healing Pillowcase
Belgium
Almost 2 years using the app