Reviews (1,972)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. They value its easy configuration, automatic browser language detection, and support for multiple languages. The translation quality is praised for accuracy and maintaining the original tone. Merchants also appreciate the fast and reliable performance, along with exceptional customer support, notably from team members like Milena, Susanna, and Dmitry. This app is noted for its comprehensive features and user-friendly interface, effectively helping stores expand globally.

February 27, 2020

GTranlate läuft bei uns sehr gut. Die Anleitungen sind auch sehr gut. Da wir ein eigenes Theme haben, war die Integration nicht einfach aber danke an Ella and Sergey. Nun funktioniert es perfekt.

MYSHOP
United States
Over 1 year using the app
Edited August 24, 2020

So far so good. The translation is great. Foreign language sites look good. We are using their 'language hosting'. I think its excellent. Our first one looks nice. And their customer service reps are online for fast service. I think this is a great way to branch out into new markets. Because of the gtranslate app, we have successfully established new sellers in several foreign countries. Shout out and big thanks to Ella who helped us get setup correctly!

Update august 24, 2020
I am still in the installation phase. just rolled the product out with my first site for poland, using the language hosting portion. I like it. the polish man said that the translation. while certainly needing some changes, was good and he was happy with it.

I also needed to adjust the code in the widget so I jumped on chat with gtranslate and they were there. they answered quickly and helped me edit the code to make things work properly. It was a person named Borya. Excellent service thank you!

Organic Aromas
United States
Over 1 year using the app
Edited June 4, 2020

BUG: Using only the Espanol translator and numbers of a page-number-scroll are being translated incorrectly. i.e. 16 --> 16 Anos or 10 --> Dies Anos. Please advise.

FIXED, thank for the quick help!!

Angeluss Mind & Body Jewelry
United States
Over 1 year using the app
GTranslate Inc replied June 4, 2020

You should be able to add notranslate to the pagination elements. You can contact our live chat and we will help you.

Reviews are not intended for bug reports or asking support requests. Please consider removing it.

July 17, 2021

the support in this page is great! The app itself may improve a little bit but its the amazing help from the team which makes it superb! Elen always gives me a incredible support and in a super fast response. Recommend it.

pilgrimlifebrand
Spain
Over 1 year using the app
Edited February 24, 2021

Used this app to translate our website! Great customer service too, very efficient! Thanks to Ripa for the reactivity!

ESK8 Europe
Switzerland
Over 1 year using the app
September 1, 2020

Absolutely phenomenal customer service from Suzan! She's always there to help me when I'm in trouble. Fantastic app for the purpose, and if any problems occurs, the customer service is amazing.

Armario
Denmark
Over 1 year using the app
May 9, 2021

This app is really good, translations are almost perfect and support is great. I want to thank a lot Ella and Ripa as they have been able to correct the visual defects of the widget directly into my website. I plan to take the paid version as I haven't found better so far.

Grill Mood
Slovakia
Over 1 year using the app
February 24, 2021

App is fantastic, assistance amazing, especially Arshak, thanks very much for your time and service. Highly recommended.

Baby Wagon
France
Over 1 year using the app
Edited May 22, 2019

Great support. Thank You for the fast help. I can not say much about the app yet, but the setup is very easy.

Bones and Spiders
Germany
Over 1 year using the app
December 2, 2021

Great support from Elen! She helped with the setup of the translations, she was very helpful and supportive

Conmaté
Belgium
Over 1 year using the app