Reviews (1,965)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. Key features include seamless Shopify integration, fast and accurate translations, subdomains, and manual editing options. It's easy to use, supports many languages, and requires no technical expertise. Customer support is quick, often resolving issues within 24 hours, with special mentions of team members like Susanna and Milena for exceptional service. The app is valued for its reliable and professional-quality translations, making it a useful tool for businesses aiming to expand globally.

Edited June 6, 2023

Helped us to translate our store to Spanish - good support. Nothing bad to say about this addon - it works as intended. Thanks, Elen and Arshak!

Shapewear USA
United States
Over 1 year using the app
Edited April 9, 2020

Grear app and fantastic support by Ella! :D

It's very easy to use and helps a lot translating all the site quickly.

A must have for multilanguage websites!

Cellar45
Portugal
Over 1 year using the app
Edited August 10, 2021

Just installed this app to translate our e-shop. The interface is basic but very functional and works very good ! Many thanks to Elen who helped out in the setup !! I would recommend it

FLOTTE
France
Over 1 year using the app
April 2, 2021

Good app, it work very well and the client support are wonderful and very helpful ! I recommend it for sure !

Blow Up Vintage
France
Over 1 year using the app
September 7, 2021

very fast and perfect support by sussana.
the app have a good translate to a several languages. its very fast.

E Fashion store
Israel
Over 1 year using the app
February 27, 2020

GTranlate läuft bei uns sehr gut. Die Anleitungen sind auch sehr gut. Da wir ein eigenes Theme haben, war die Integration nicht einfach aber danke an Ella and Sergey. Nun funktioniert es perfekt.

MYSHOP
United States
Over 1 year using the app
Edited August 24, 2020

So far so good. The translation is great. Foreign language sites look good. We are using their 'language hosting'. I think its excellent. Our first one looks nice. And their customer service reps are online for fast service. I think this is a great way to branch out into new markets. Because of the gtranslate app, we have successfully established new sellers in several foreign countries. Shout out and big thanks to Ella who helped us get setup correctly!

Update august 24, 2020
I am still in the installation phase. just rolled the product out with my first site for poland, using the language hosting portion. I like it. the polish man said that the translation. while certainly needing some changes, was good and he was happy with it.

I also needed to adjust the code in the widget so I jumped on chat with gtranslate and they were there. they answered quickly and helped me edit the code to make things work properly. It was a person named Borya. Excellent service thank you!

Organic Aromas
United States
Over 1 year using the app
Edited June 4, 2020

BUG: Using only the Espanol translator and numbers of a page-number-scroll are being translated incorrectly. i.e. 16 --> 16 Anos or 10 --> Dies Anos. Please advise.

FIXED, thank for the quick help!!

Angeluss Mind & Body Jewelry
United States
Over 1 year using the app
GTranslate Inc replied June 4, 2020

You should be able to add notranslate to the pagination elements. You can contact our live chat and we will help you.

Reviews are not intended for bug reports or asking support requests. Please consider removing it.

July 17, 2021

the support in this page is great! The app itself may improve a little bit but its the amazing help from the team which makes it superb! Elen always gives me a incredible support and in a super fast response. Recommend it.

pilgrimlifebrand
Spain
Over 1 year using the app
Edited February 24, 2021

Used this app to translate our website! Great customer service too, very efficient! Thanks to Ripa for the reactivity!

ESK8 Europe
Switzerland
Over 1 year using the app