Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

Edited November 29, 2021

The support is amazing and very helpful! Thanks to Arshak, my translation works very well. Autotranslation is free and works very well, I have over 50 languages in my website for free. That's 5 stars for me!

Tori
France
2 months using the app
Edited October 6, 2021

Arshak is the best! He has been helping me with technical issues with my interface and translations. He is very kind and patience, and great at giving support step by step. Elen also very resolutive and understanding with my requests. So grateful for working with GTranslate team!

FANTENIA
Spain
2 months using the app
August 23, 2020

Borya Is a good employee,, he helped me fixing a big problem ,, I recommend to give him a reward ,, he deserves it

Adel LINE
Israel
2 months using the app
Edited September 8, 2022

Update on 8.9.2022
I had another great service from customer support. This time from SUSANNA . I contacted GTranslate support through chat, because I wanted to know how to have a fixed language selector in my shop's header instead of the floating selector. Susanna answered back within a couple of minutes, offering to perform that change for me. She did it perfectly. This was great service and super fast. Thank you!
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I am still trying out the app (that's why it is still too early to give it 5 stars, as I need more time to try it out). However, the Live Chat support is already 5 stars for me. I came across some initial challenges and one in particular took some time to figure out. ELEN from Support was amazing, she never gave up finding the solution until she found it!! Super work from her and super support from G Translate!

Rio Martina
Germany
2 months using the app
February 15, 2021

perfect app to translate quickly and easily. Fast customer support thanks to Ripa I managed to solve a problem in just one hour !! Great

PetZoo Planet
Italy
2 months using the app
September 11, 2020

Great app that permits us to sell in the US, I believe this is the best traductor app. A special thanks to Ripa for the support!

Taxco De Mis Amores
Mexico
2 months using the app
Edited January 1, 2023

Hi Guys, the app has no comparative at all, stop looking around because this app it´s the only one that translate the pages and the contents. The only issue I have is when I select the position of the widget is about 5 cm from the top of the page, only the ¨nice drop down with flag¨stay at the top of the page, but I did not contacted the support yet because of the new year.

VIPets
United Kingdom
2 months using the app
Edited December 17, 2020

Amazed by how easy this app is to use and configure. After all the apps i had searched and tested with all here restrictions of limited words use, i mean come on how you going to win people over when you translate only half the words because of the restrictions. this app is just amazing. no word amount restrictions. That’s right NO WORD AMOUNT RESTRICTION. every word is translated. With no fees brilliant for my start up business. Stop searching and hit download. Thanks Gtranslatexx Especially thank you Ripa and Ella.xx great customer service.x

Homeaesthetics.uk
United Kingdom
2 months using the app
October 14, 2020

For now, the app is doing great! Once you understand how to edit the translations, it's super easy. For the set up, Ella was very helpful :-)

RE-LEAF
Belgium
2 months using the app
June 24, 2020

awesome

HoFu Store Mexico
Mexico
2 months using the app