Reviews (1,972)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. They value its easy configuration, automatic browser language detection, and support for multiple languages. The translation quality is praised for accuracy and maintaining the original tone. Merchants also appreciate the fast and reliable performance, along with exceptional customer support, notably from team members like Milena, Susanna, and Dmitry. This app is noted for its comprehensive features and user-friendly interface, effectively helping stores expand globally.

September 16, 2021

Hello guys, I want to leave here my review. When I launched this app I faced the problem in customizing the Language Selector in accordance to my Store design. I have communicated via chat asking team to help customise the widget. Susanna from GTranslate made a great work! I asked her several times to change this and that and she did it very quickly and very well. I appreciate that. Thank you very much! 5 stars. Concerning the App, I cannot tell something more at the moment, because I am still testing now. First what I noticed, that translation must be corrected manually, anyway! Automatic translation is not looks good. Even the same words can appear in different places with different translation. So, you should check every translated text by yourself. But interface for making corrections is very good! The second, what is very strange for me, the Shopify does not allow to create Language Folders, only Sub-Domains.

AliBene
Poland
9 months using the app
July 24, 2020

Susie and Lilit were helpful in determining the options and answering the technical questions! Quick responses

Mag-Tools Europe
Germany
9 months using the app
Edited August 31, 2017

Easy to use app. The interface is simple yet very effective. Definitely the best app for language translation! Happy to use it!

Mobilesbestbuy
Philippines
9 months using the app
April 30, 2021

Scaling the international business, and targeting specific countries and languages. Had the pleasure of assistance from Ripa, and she was fabulous and very quick. She completed the setup implementation and have my domain compliant, and running in less than 30 minutes!! Awesome

Blissful Decor & Gifts
United States
9 months using the app
September 22, 2021

Great app, support team is very nice - in particular, thanks Susanna for fast and friendly response!

Map4design
Sweden
9 months using the app
March 17, 2019

I installed the ap this morning, on a Sunday and had some problems with the positioning of the flags. I sent a mail to the helpdesk assuming I would get an answer in a few days as with most of them. Five minutes later however, I received a reply and a very friendly woman named Seda, arranged the whole setup within 45 minutes as I wished. The best helpdesk and service I received in years! Being owner of several webshops, I sure looking forward to work more with this team. Thanks a lot.
Bert ceo Vancast Investments Spain

VCI Passion Toys
Spain
9 months using the app
May 29, 2020

Very satisfied with an app. I had a small issue that was solved quickly and efficiently by adorable Susie from Customer Support. Those guys know what they're doing :)

Woodley Eyewear
Poland
9 months using the app
July 6, 2021

Arshak from G Translate provided excellent support, helping me troubleshoot the issues I was having with the application in the store.

DaniellaBatlle
United States
9 months using the app
May 15, 2019

Really great app! Excellent customer service as well. Thanks Suzan for your help with customization!

we love mummy
United Kingdom
9 months using the app
September 22, 2020

I am very happy with this app and support team. I wanted to make a few changes to the language selector and asked for help. Borya and Lilit greatly helped me and made it look the exact way as I wanted. I would totally recommend it!

Shopey
United Arab Emirates
9 months using the app