Reviews (1,972)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. They value its easy configuration, automatic browser language detection, and support for multiple languages. The translation quality is praised for accuracy and maintaining the original tone. Merchants also appreciate the fast and reliable performance, along with exceptional customer support, notably from team members like Milena, Susanna, and Dmitry. This app is noted for its comprehensive features and user-friendly interface, effectively helping stores expand globally.

Edited April 10, 2021

Замечательное приложение! Очень удобно и легко использовать. Поддержка всегда на высоком уровне. Чтобы сделать свой магазин более привлекательным для клиентов есть много разных приложений. Но не всегда они поддерживают языки моего магазина. Меня это совсем не пугает, потому что я всегда могу обратиться за помощью. И неоднократно уже это делала. Некоторых сотрудников поддержки я уже запомнила по именам, так как часто к ним обращаюсь. Это Рипа, Сюзан и Аршак. Как раз сегодня Аршак очень быстро сделан переводы важного приложения для моего магазина. Я знаю, что в любое время суток могу обратиться за помощью и получу её в лучшем виде. Я рада, что выбрала именно GTranslate для переводов! Рекомендую! На днях я опять обращалась за помощью. В этот раз со мной работала Лилит. Большое ей спасибо, все вопросы были решены оперативно!

Linen4me
Estonia
9 months using the app
Edited February 1, 2023

Very Perfect Translate App!
When I need something help!
They can easily to handle me any Problem!
Thank you Ella!❤️

Luxury Venus
United States
8 months using the app
Edited July 7, 2020

Love it! Excellent quality of translation and the best customer support: they even tweaked the look and positioning of the language switcher for me. Highly recommended!

Quebec Personal Protective Equipment
Canada
8 months using the app
GTranslate Inc replied June 30, 2020

Have you tried to contact our live chat?

We can help you to make it match your website design.

https://gtranslate.io/#contact

October 20, 2021

I can't believe how amazing the support is on this one, I was helped by Ella and Borya who made the widget fit how I wanted for the site, I put a lot of changes forward but these guys are awesome and they just did it, the app is super simple and works really well too. I recommend it, and ill have a look to see what else they do as well. Thank you guys!

OG Snuff
United Kingdom
8 months using the app
December 15, 2020

Great support! They helped me within 30 minutes to add a line of code. This saves time. I've compared several apps and this one does what's needed for a good price.

Thrifted Vintage Store
Netherlands
8 months using the app
Edited April 24, 2020

Had some technical issues and seeked help using the live chat function on their site. Lilit was very responsive and helped me to fix the technical issue instantly. Thank you!

gtclife1
Singapore
8 months using the app
May 23, 2022

ASHKHEN helped me solve the problem and I am really satisfied with her service. Keep in touch.
Thank you!

blossom
United States
8 months using the app
August 20, 2021

Very easy to use, you can edit text straight on page. Had some issues installing and Elen from customer support was very helpful, answer time was unexpectedly quick

WioN Handmade
Lithuania
8 months using the app
Edited May 22, 2020

Great support. Thanks to Lilit for help and advises. Yes, sometimes some issues appear, but team repair it without delays.

Wine shop WeVino
Slovenia
8 months using the app
November 6, 2020

Ella was superb. She went above and beyond to help me rectify issues with my store. She also has the best customer service i have experinced this far in E-commerce.

Dienasti Reign
United States
8 months using the app