Reviews (1,972)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. They value its easy configuration, automatic browser language detection, and support for multiple languages. The translation quality is praised for accuracy and maintaining the original tone. Merchants also appreciate the fast and reliable performance, along with exceptional customer support, notably from team members like Milena, Susanna, and Dmitry. This app is noted for its comprehensive features and user-friendly interface, effectively helping stores expand globally.

November 9, 2020

I've been using this for 4 days, so far I'm loving it! I had a minor issue with the ssl certification but Ella help me and solve my problem in less than 10 minutes. Now it's working perfectly, I also love that could copy the code and set it up at the footer. I have tried 5 other translate apps, this is so far the best. You can check it out on my shop https://www.philomenaintimates.com/

Philomena Intimates
Spain
7 months using the app
March 13, 2021

It's otto again from phone-attach.com (phone guard), for a five stars review on miss RIPA this time.
Thank's to her the change on the behavior of my language swither was easy !!
Thank you RIPA, thank you Gtranslate

Phone Guard
France
7 months using the app
March 26, 2020

This is a most have app. Very responsive customer service. Ella patiently answered all my questions and guided me through all settings. Thank you!

Ocean Network LLC
United States
7 months using the app
May 4, 2019

I have been very well taken care of by SEDA, that has solved my doubts and has installed the application of Multilingual shop - GTranslate in my online store with kindness, being very decisive.

Bella At Shop
Spain
7 months using the app
December 11, 2019

Let me tell you one thing, "Close your eyes and get this app". Starting from features, to pricing and then to customer services, these guys are just the best. I had one customization in mind so I buzzed them over chat, the operator's name was "Susie", You will not believe but she actually spent like an hour and rectified all the changes that I needed in the plugin. With team members like Susie, this company is no doubt the best in their sector. I wish them all the luck and will highly recommend their plugin to anyone who is in search of a translator plugin. Thanks a ton, GTranslate and especially Susie.

DevaMeds
India
7 months using the app
April 22, 2020

Lilit helped me in adjusting the widget, top service. It positionated it where I asked, in the size I asked. Thank you

Prismacy Italia
Italy
7 months using the app
November 3, 2018

We have after we downloaded this app, been in contact with the company via chat. And we have to say that their customer service is 100%! Very helpful. In addition, their app design is really nice. Yes, it translates via Google (as almost all other apps), but in the paid version you can adjust/edit the texts yourself. We highly recommend this app - perhaps the best translation app in the entire Shopify app store!

Buddhani Fashion
Sweden
7 months using the app
Edited December 15, 2019

Very kind and professional help from Miss Ripa. She helped us with all our wishes and more. Everything the client can want. Borya also helped us later on in the difficult task of changing the code to make it adaptable.

ideal Shop Spot
Slovenia
7 months using the app
October 26, 2020

The app works great ! Plus the GTranslate team are amazing (Ella, Sergey and Ani), always available and willing to help to improve our shop. I definitely recommend !

SUPERVISION PARIS
France
7 months using the app
March 31, 2023

ELLA help me to place language convertor on my shop header menu. Great customers service. I'm very happy :)

Sandyli's
United States
7 months using the app