Reviews (1,965)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. Key features include seamless Shopify integration, fast and accurate translations, subdomains, and manual editing options. It's easy to use, supports many languages, and requires no technical expertise. Customer support is quick, often resolving issues within 24 hours, with special mentions of team members like Susanna and Milena for exceptional service. The app is valued for its reliable and professional-quality translations, making it a useful tool for businesses aiming to expand globally.

September 7, 2020

I tried many translate apps for my store before, but finally i elected GTranslate. It's very easy to use and helps me a lot. Love it,thanks this team!

Vdrise
China
7 months using the app
Edited June 5, 2020

When I first started with the Free version, I noticed that the machine translation was below average, but the PREMIUM VERSION....WOW- What a difference! There are GREAT modification possibilities and if there's a problem, the live chat / customer support members quickly fix my problems. TIGRAN, SUZAN, SERGEY and the WHOLE TEAM offer GREAT help. Translating is not easy, but these guys did their best to modify what ever you dislike in the default translation. Very easy to use, once you get it.

RAMSES-X | Official Online Store | Fashion Jewelry & Accessories
Belgium
7 months using the app
GTranslate Inc replied December 22, 2019

Yes, it is by design. We provide you flexibility to modify the language selector as you wish compared to other solutions.

September 16, 2020

Very good app, Suzan from customer service has been so helpful and patient with all the questions and requests!

Vocatus
Canada
7 months using the app
January 28, 2022

Very nice and efficient support service. I manage to get answers fast and was happily surprised by the communication. Thanks to Borya for the help on implementation!

Boardary
Belgium
7 months using the app
December 24, 2019

it works well and easy to get up and running in less than an hour. Customer services are helpful if you get stuck

Snap Supply
United States
7 months using the app
Edited June 22, 2020

Very good app and great customer service, I had an adjustment to make the app compatible for some of my apps and Susie resolved it kindly and quickly. I recommand it :-)

Pandam
France
7 months using the app
July 13, 2021

very thanks to Elen,baecause her very nice service, i have solved a big problem,and very appreciating it.

Freego Online Store
Poland
7 months using the app
April 19, 2020

Lilit and Susie Thank you very much for helping me for free! Perfect service, and very good application. It works perfect for my new webshop.
Greets

Wine Project by Swiss Profit Group
Switzerland
7 months using the app
October 16, 2019

Excellent customer live support. Happy about it. Will definitely upgrade the plan. Price is acceptable. Thank you Ella and Sergey, I appreciate your support :)

PELEZA
China
6 months using the app
Edited September 11, 2019

Very helpful team, spent hours to resolve our issue, Ella is amazing! Highly recommended much better than expected from an app :)

CEKETTE
Türkiye
6 months using the app