Reviews (1,965)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. Key features include seamless Shopify integration, fast and accurate translations, subdomains, and manual editing options. It's easy to use, supports many languages, and requires no technical expertise. Customer support is quick, often resolving issues within 24 hours, with special mentions of team members like Susanna and Milena for exceptional service. The app is valued for its reliable and professional-quality translations, making it a useful tool for businesses aiming to expand globally.

September 7, 2022

Sehr hilfsberreit und nett klar deutlich alles behoben und fertig gestellt sehr sehr nett immer wieder gern

Paradais
Germany
About 2 months using the app
August 6, 2020

Great app with all the functionality and awesome support from Susie. She patently integrated the app in site to our requirement. App out of the box is great and will work with most of the site, we had very specific design requirements and which were met beautifully by Susie.

BigBayBuy.com
New Zealand
About 2 months using the app
March 22, 2022

I´m really pleased with their service as they helped me get the language signs to the right place. Really great help.

kriss-soonik
Estonia
About 2 months using the app
Edited October 8, 2019

I needed help with the app and Ripa and Ella in Live Chat helped me a lot and they were very friendly throughout our exchange.

Petite Pelure
Canada
Over 4 years using the app
August 16, 2020

Very thoughtful service and perfect experience, a trustworthy application, because it makes your business more perfect and makes the user experience of the website stronger.

Cosplay Clans
China
About 2 months using the app
December 20, 2020

Great support, rapidly reply. Borya is the best. The app also works really good and I would always recommend this app.

LetterBox
Belgium
About 2 months using the app
March 26, 2019

Simple to use and FREE. Easy to setup and edit. Looks good on my store. Love it! Works Fine! Recommended!

Print-ted
Finland
Over 4 years using the app
October 14, 2020

Thank you Lilit very much!!! Great agent! Very effective and fast! Very good support. Recommendations on app!!!

Grow Express
Spain
About 2 months using the app
Edited February 18, 2021

I got some issue after installation on the menu translation. Even so, there is a good and responsive support service reps Arshak to help to resolve my issue.

Perhaps A Cake
Hong Kong SAR
Over 4 years using the app
May 12, 2020

Absolutely incredible customer service! Developer Tigran from Gtranslate has been very helpful with all sorts of minor translation-tweaks to our highly customized site. We totally recommend this app based on the customer service alone.

I wish it had a few more features, e.g. proper language codes for sub domains, the possibly to tweak translations before launching new language, etc.

MODU
Denmark
Almost 3 years using the app