Reviews (1,965)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. Key features include seamless Shopify integration, fast and accurate translations, subdomains, and manual editing options. It's easy to use, supports many languages, and requires no technical expertise. Customer support is quick, often resolving issues within 24 hours, with special mentions of team members like Susanna and Milena for exceptional service. The app is valued for its reliable and professional-quality translations, making it a useful tool for businesses aiming to expand globally.

July 6, 2020

Amazing support team. Thank you Ani for your patience and amazing work. She helped me customize the app to my store properly and very quickly. I recommend 100%.

Nano H2o
France
About 1 month using the app
Edited April 18, 2020

Amazing costumer service - Ripa did an outstanding job and really dived into the topic and problem. She even did some layout/design recommendations which are really great. We are beyond happy with the result.

Understateman
Germany
Almost 4 years using the app
February 22, 2021

muy buena aplicación, sencilla y fácil de usar . Me ha resultado muy útil para optimizar mi pagina web a otros idiomas

Calistenia Al Aire Libre
Spain
About 1 month using the app
November 29, 2019

This application allows the translation of the app from A to Z. The pricing plan is worth it for all that it the app does and definitely the support that comes with it. Tigran and Susie made changes to my website in record time and took the time to explain how to do everything needed myself later to have it website translated beautifully in french and in english. Amazing customer support and tool.

greenwavematcha
Canada
Over 3 years using the app
February 24, 2020

Buenas herramienta y mejor soporte técnico. Ella es muy simpática y una gran profesional que ha tardado poco tiempo en configurar mi web. 100% Recomendado

Buddha Fight Wear
Spain
Over 3 years using the app
December 21, 2020

I struggle with this at first but reached out for help. Riba was responsive and quickly made edits of the translator so it was more user friendly on our site. She is wonderful. Thanks for the help Riba!

Hometown Rivalry
Canada
About 1 month using the app
December 13, 2019

The app has very good pricing and features, but I would say what impressed me the most was the great customer service provided by Ripa, Borya and Ella. Helped me a lot with customizations!

BEATABAG
Portugal
Over 3 years using the app
April 19, 2021

ELLA was awesome, in 5minutes I had my issue fixed and even if I know this will not be the last time I will bother her she replied: Of course anytime and any need you may have just let me know! So kind, she really made my day. Jeovah God bless you all, Jesus saves, peace!

Freesify™
Switzerland
About 1 month using the app
January 18, 2018

Thank you guys for the excellent help and support for kulorcases.com! Highly recommended to anyone who sells globally!

Kulorcases
United States
Over 3 years using the app
June 1, 2020

Great App for translation, all the team has helped me in many ways and solved all my issues.
thanks to all of them: Sergei, Ripa, Ella and Lilit

Joyeria Lady
Honduras
About 1 month using the app