Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

February 12, 2021

Using the app for my second shop and I must say that the staff is there to respond quickly and in detail. Thank you Ripa very much :)

Pearlsmile® Online Shop
Germany
6 months using the app
December 3, 2019

I was looking for a tutorial to change the place of the widget in my store (https://babyholidaysuruguay.myshopify.com/), contact the team through the chat to ask for one and Borya kindly responded and told me he will do it for me. In just a few minutes my problem was solved and all I did was to ask for help. Best support team ever. Thank you very much, hope you keep up this work.

Babyholidays
Uruguay
6 months using the app
May 20, 2020

Just installed the app but Lilit was helpful in formatting it quickly and making sure it looked good!

uk.shopzuri.com
United States
6 months using the app
March 26, 2020

The APP is very good and the setup is very simple. Ella, the customer service staff, kindly helped me solve the problem, The app's free plan is also powerful, but a paid plan is recommended because it's more SEO friendly

RUYI STORE
China
6 months using the app
April 29, 2020

I was in the dark and didn't understand what I needed to do (English isn't my first language). Ella on support is great! Got the help I needed!

VostokWorld
Sweden
6 months using the app
Edited May 10, 2019

Borya has helped me with some set-up changes and it made it a lot better for my clients. Honestly, it was one of the best customer service experiences I have ever had. Now it is all working! The help desk is available and helpful. I have a large website so it will take some time to translate, but now that it is done I am very happy!

In White Shop
Netherlands
6 months using the app
Edited May 9, 2020

A big thanks to Ripa who's been extremely helpful to help sorting out few things! I have move to the paid version for more features.
Great app so far

Smart&Protek
France
6 months using the app
October 12, 2020

Great app! Had some problems starting up but Ella helped me so good setting everything up! I would for sure recommend!

MDKSocks
Netherlands
6 months using the app
Edited July 12, 2022

Thank you very much for the convenience this application brings to my website. It would be perfect if I could customize the position of the icon. At the same time, I would like to thank ELLA, she helped me quickly solve my difficulties. Susanna was also very patient and helped me with my own misoperation of the checker. Thank you very much, and their live chat communication was very convenient to solve the difficulties

HuaRuiStore
China
6 months using the app
Edited March 4, 2022

Very good and helpful support, some app features have to be advanced, e.g. manual translations. We had some problems with translating the original shopify buttons, but it seems to work now :-) Thanks Arshak and Tigran for your help!

Oldskull Europe
Germany
6 months using the app