Reviews (1,965)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing international customer engagement through accurate and consistent translations. It offers both automatic and manual translation options, suitable for various needs including multi-domain setups. The integration process is straightforward, and the app is known for its reliable performance. Customer support, especially from Susanna, Milena, and Arshak, is praised for being responsive and helpful. Merchants find it effective for expanding global reach and increasing conversions on Shopify sites.

July 12, 2019

Super easy to install. For a free version I got first class help from Ripa who costumized it to my theme exactly like I needed! *****

Piccola Speranza
Portugal
5 months using the app
Edited April 7, 2020

I have just installed this app and I needed some help to do this. The customer service person Ella was absolutely great. She really answered all the questions and did all the necessary changes in shopify to my specifications. Thank you Ella for all your wonderful help. Update 07-04-2020, still excellent customer service Ella

Nutri-bay.com
Luxembourg
5 months using the app
Edited October 28, 2021

Susanna very fast support and well explained. Thank you very much if I need help I will contact you. Thanks a lot. :)
Best Regards Steffen

Sandgaper
Germany
5 months using the app
Edited September 28, 2021

Merci Arshak de l'assistance technique d'avoir répondu présent. Je peux utiliser l'appli maintenant.

Ticaza
France
5 months using the app
April 1, 2020

great app and great customer service thanks to (Lilit) she was very helpful fixing all the issue with my theme in no time.

Catwa Deals
Egypt
5 months using the app
June 24, 2020

Ani customized the widget for my website from A to Z. This is absolutely Wonderful. Thanks Ani, very helpful!

Savilium
France
5 months using the app
February 15, 2020

Susie provided first class help and even went beyond what was expected. Many thanks, great app and super helpful.

DeathBlo
United Kingdom
5 months using the app
April 13, 2021

Lilit has resolved in a few minute The Big Problem Of Traduction! Very avable and very very FAST! Wonderful Work!!!

LED LAB e-innovation
Italy
5 months using the app
December 26, 2020

I loved this app the only thing I would like to put the flags in my order I want. I I am not sure it is possible. Thanks

Rolland Texas
United States
5 months using the app
GTranslate Inc replied December 28, 2020

Thank you for your feedback. You should be able to drag and drop the language names with checkboxes to reorder them on the settings page. If you are having issues with it, please contact our live chat and we will help you with it.

Edited December 31, 2019

I spent too much brain power looking for a solution to having language options for my site. I had thought of using an app but the ones I came across that had good reviews strangely said that translation was not part of the process. My other concern was having the navigation buttons and cart rigmarole also translated. The apps I investigated did not take care of this.
I got a good feeling for this one and liked the reviews pointing towards good customer support so I thought if sh*t hits the fan at least I can communicate with someone to resolve or bail out in a safe manner if it does not work.
This app worked...and worked beyond my expectations. I did have an issue setting it up and I went straight to chat support easily accessible from within the shopify site admin and Ripa came along and fixed it all up. Access to coding was requested which I had no issue accepting and I was glad I did. I went away and came back to see it had been set-up for me. And here is the cherry on top..the translation for every single nook and cranny was done. How well the translation is I would not know yet, but at least its there for a native speaker to check and correct and this makes their job a lot easier than starting from scratch. Is every nook and cranny covered? well it sure seems like it and maybe I'll come across parts that are not, but that will not be an issue for me because the majority core of it all seems to be covered. I honestly did not expect as much from this app and I am extremely happy with how it has all turned out, and the support is the real winner because it gives confidence. Installing apps generally makes me nervous.
A massive thanks to Ripa who diagnosed the problem I was having very quickly and solved and set-up purezees.ie in Italian for me. It looks great :-)
Follow up day after: had an issue with non connection. Got in touch with Ella at customer support who sorted it out quickly.

Pure Zees Ireland
Ireland
5 months using the app