Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

June 9, 2020

Exceptional service and quality. It was fast. And all the features available. Thanks to Lilit for all the configuration!

Art10sign
Switzerland
6 months using the app
December 9, 2020

Really thx to Lilit! She has been really professional and fast to solve my problem! :) Five stars !!!

IONO
Italy
6 months using the app
Edited January 5, 2020

Suzan was great, second time that the team helps me, I asked Suzan a difficult task but she got it done! Love your app even mor

Mimi Glow
United Kingdom
6 months using the app
October 14, 2020

Ripa did a lot of help!Ripa did a lot of help!Ripa did a lot of help!Ripa did a lot of help!Ripa did a lot of help!Ripa did a lot of help!Ripa did a lot of help!Ripa did a lot of help!Ripa did a lot of help!

Sayn Pets
Canada
6 months using the app
Edited December 9, 2020

The reason this gets only 2 stars are 2 main issues : 1. Way overpriced (when you think shopify costs $30 per month for a vry extensive system and platform) - this at the same cost after any useful addons are selected also at very close to $30 is a bit of a rip off - this is $350 per year... which once setup doesnt mean any work from them or any ongoing heavy use like complex software. The price should be around $10 per month (or $100 per year) with all options - that would be actually reasonable. 2. It translates all the urls into foreign language special characters - which is firstly useless and not relevant for google or seo (google sees non special characters exactly as the same and word are the same) and secondly a nightmare to copy and paste into other systems, share to others (looks ridiculous) and use as hyper links in extrenal links etc. Upon questioning them and suggesting this be changed by defauly - the response was clearly they are not bothered and i would have to manually edit 1500 pages of the site if i wanted to... The app overall works ok - but these 2 factors above make it both a rip off and frustrating to use. Oh and they have this strange system of pasting some extra code after a url of your site so you can edit that site - but dont make that obviously anywhere in the app or the app settings!! you have to go unting for this in some help page... crazy. The whole app has potential but needs much better people running it and using logic on its interface....

Cheap Snow Gear
United Kingdom
6 months using the app
February 26, 2021

Such an amazing app and a great service! They offer a nice chat where they can help you with everything you need. Arshak helped me make my app complete within 1 hour!! Thank you so much.

Vibe Goodz
Netherlands
6 months using the app
September 27, 2020

Their support is fast, great and has no limits. I really thank them especially "Riba". Thank you.... :)

OmomaShop
United States
5 months using the app
October 29, 2020

Excellent customer service, I installed a new theme that is not common at all, and they really helped me with the translations

Gova Shoes
Uruguay
5 months using the app
September 8, 2021

They took very good care of me and helped me patiently, I would like to thank especially Susanna, she is a wonderful employee. If they made other apps, I would install other apps from them.

Berling Design
Türkiye
5 months using the app
September 26, 2017

Amazing! It's the best translate

Hax Shop
Spain
5 months using the app