Reviews (1,972)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. They value its easy configuration, automatic browser language detection, and support for multiple languages. The translation quality is praised for accuracy and maintaining the original tone. Merchants also appreciate the fast and reliable performance, along with exceptional customer support, notably from team members like Milena, Susanna, and Dmitry. This app is noted for its comprehensive features and user-friendly interface, effectively helping stores expand globally.

March 30, 2020

Provide some detail about what you did or did not enjoy about using this app: Very nice App, and very nice worker, every time solve my problems very fast!

SwitzerlandSaintBernard
Switzerland
4 months using the app
July 2, 2019

CS is very helpful! they can directly create a collaborator account to help me setup all the things!

bitxpt
Hong Kong SAR
4 months using the app
March 12, 2021

Great & cheap app comparing to other language apps. This is the best one so far. They automatically translate everything & you can also edit translations on your own. The service & support is great. Lilit is amazing, she helped us really good set up the app properly.

Fourstore
Netherlands
4 months using the app
February 14, 2021

I love that you are actually one of the few apps, that allows a full translate with multiple languages without upfront payment pr. month. And that you have the option to get a subscription later for more options. Perfect app. 5 stars from here.

Novanohome
Denmark
4 months using the app
Edited January 11, 2021

I really love the app its perfect and helpful .. ALSO I WANT TO MENTION A SPECIAL THANKS TO Ella FROM THE SUPPORT WHO HELPED ME A LOT AND WAS SO PATIEN WITH ME .. he have done a perfect work including and editing the language in my header menu and set my new subdomain ! am really so satisfied thanks a lot ELLA

Tdesta
Austria
4 months using the app
March 16, 2021

excellent service from Borya! Really thoughtful of him to put in the extra work for all our stores. Much appreciated and we will now install this on all of our international stores

FinestbazaarIndia
United Kingdom
4 months using the app
September 7, 2020

I have spoken to an incredible person today from GTranslate her name is Ella . Ella has helped me for a few hours and I so appreciate her expertise, her patience her knowledge. I needed to set up this app so my store was converted into different languages. Ella was just amazing and so very patient. I would highly recomend this app as the customer service is so good. Thank you so much Ella best wishes Jenny

Rock Chocs
United Kingdom
4 months using the app
February 16, 2023

Thanks to Elen who solved our problem very quickly! We couldn't configure the application, she fixed it in a few minutes! :)

SVELTLIFE
United Kingdom
4 months using the app
November 11, 2019

Borya was really patient with me. I ask for many changes and had specific needs. It would have been great to do it myself because it was hard to explain and needed to send print screen. Good job.

Lovelypants
Canada
4 months using the app
July 31, 2020

I have just setup the basic package and encountered quite number of issues. The online CS support is super! The representative, Ripa, is very professional can clear all my doubts and questions at once.

Kingsford London
Hong Kong SAR
4 months using the app