Reviews (1,965)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. Key features include seamless Shopify integration, fast and accurate translations, subdomains, and manual editing options. It's easy to use, supports many languages, and requires no technical expertise. Customer support is quick, often resolving issues within 24 hours, with special mentions of team members like Susanna and Milena for exceptional service. The app is valued for its reliable and professional-quality translations, making it a useful tool for businesses aiming to expand globally.
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I spent too much brain power looking for a solution to having language options for my site. I had thought of using an app but the ones I came across that had good reviews strangely said that translation was not part of the process. My other concern was having the navigation buttons and cart rigmarole also translated. The apps I investigated did not take care of this.
I got a good feeling for this one and liked the reviews pointing towards good customer support so I thought if sh*t hits the fan at least I can communicate with someone to resolve or bail out in a safe manner if it does not work.
This app worked...and worked beyond my expectations. I did have an issue setting it up and I went straight to chat support easily accessible from within the shopify site admin and Ripa came along and fixed it all up. Access to coding was requested which I had no issue accepting and I was glad I did. I went away and came back to see it had been set-up for me. And here is the cherry on top..the translation for every single nook and cranny was done. How well the translation is I would not know yet, but at least its there for a native speaker to check and correct and this makes their job a lot easier than starting from scratch. Is every nook and cranny covered? well it sure seems like it and maybe I'll come across parts that are not, but that will not be an issue for me because the majority core of it all seems to be covered. I honestly did not expect as much from this app and I am extremely happy with how it has all turned out, and the support is the real winner because it gives confidence. Installing apps generally makes me nervous.
A massive thanks to Ripa who diagnosed the problem I was having very quickly and solved and set-up purezees.ie in Italian for me. It looks great :-)
Follow up day after: had an issue with non connection. Got in touch with Ella at customer support who sorted it out quickly.
Great app, excellent support. Thanks to Ripa for great help and fast support. You are my favorite ;)
the app is very useful but I hope you don't minimize the characters to 100 because I will have to write things I don't need to write in order to submit the review
I had an issue with the language toggle in the app, but support was very quick and helpful, resolving it within 24 hours.
Borya helped us super fast with the installation of the widget. Great customer service! This app makes internationalization much easier for us.
I contacted them via live chat to get help with the installation and ELEN answered me: she is unbelievable! Very reactive, fast, clear and precise answer to all my questions... Top notch!
Perfect app and live support! always ready for help, easy to use, super fast. Thank you so much! :)
Really easy to setup and excellent customer service! They were extremely helpful to change the position of the widget and it seems to be working great. Thank you guys for the excellent help and support Highly recommended to anyone who sells globally!
Suzan is the best customer support i have ever had. She is the real gem to gtranslate. *******************************
Very easy to use, worth recommending, thank you very much Ripa, for helping me quickly resolve my questions.