Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

Edited June 3, 2021

Amazing app. Many settings and the support is fast and efficient. I had problem to translate some apps ans the team helped me in few minutes..

frenchmonkeyshop
France
5 months using the app
December 6, 2019

I used this app for my first store, was very happy about the customer support, so this time I installed this app without a doubt. Borya was very supportive and patient. I haven't used the paid version yet, but I will upgrade the plan for sure!

GlorSma
Germany
5 months using the app
April 2, 2020

After months with this application ... my verdict is: ineffective service WITH HUGE ERRORS

You can find that your website shows the word "SEXTOYS" and you don't realize it until a relative of yours tells you ... (and no, there are no sexual content products on the website)

I've been with this application for a few months and now I'm definitely going to switch it as soon as I can.

Firstly, they don't add "reflang" tags by default, which is very important for international SEO (and especially if your target multilingual country). SEMrush helps you detect this error ... because GTranslate already told you that it even says "no need" (that answer is unproductive)

Second and WORST: I find a bad and unpleasant translation made with the word "sextoys".
I contact them, and they tell me that it is because the option "centralized system" activated by default appears, and that activating it will no longer cause such rare translations (they are translations made by other people with the same Gtranslate application and that serve as a basis data for the Gtranslate application). Come on ... someone with a bad idea set about doing those kinds of translations that really are not, and thus affect the entire network of websites with GTranslate. Imagine .... because the word translated "sextoys" was ... PRODUCTS.

So,... PRODUCTS = SEXTOYS

KOOMPLIMENTS
Switzerland
5 months using the app
Edited December 11, 2019

The app is easy to use, cheap, and with awesome customer service... All round 5 stars. Ella the customer service agent was very helpful, she did the whole set up for me in just a few minutes. I can only recommend !

LADÉMA - The Home of African Accessories
Germany
5 months using the app
May 23, 2019

Yana has helped me with some translation problems on the theme. Yana has helped me with some translation problems on the theme.

Almatrichi
Spain
5 months using the app
July 15, 2020

I used this app to add Arabic language feature to my site.
The support team has been very helpful to customize the feature for my site. Special thanks to Susie who helped identify a good solution for the placement and design of the language selector on the site

ZDecore
Canada
5 months using the app
January 12, 2021

I'm not good at computer, but this app helped me activate my homepage. It also works well. Highly recommended fast and complete support! Specially thanks for Lilit :)

ulzzangmall
South Korea
5 months using the app
July 9, 2021

Very pleased with the app feature and also with the support. Ripa was amazing, quick, knowledgeable and patient, has i was determined to do the coding myself to integrate the app to my website, in the way I wanted.

bizzfora
Nigeria
5 months using the app
November 23, 2021

super service client , agréablement surpris par la reactivitee du support ,! de ma part c'était Ella qui s'est occupé de l 'integration de l'appli sur mon site , et c'était fait ds la minute ! professionnalisme irreprochable ,merci beaucoup Ella :)

ALLRIDE Surfer
France
5 months using the app
April 15, 2020

The beta pop up is great, just one slight issue. when using it from a mobile device it opens up wider than the screen with, which prevents you from seeing the other language. It might be better to keep it as a simple scroll like the top other options.

Live Ecocentric
Canada
5 months using the app