G | translate , 1,939 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to accurately translate content, enhancing communication with international customers. It's praised for its user-friendly interface, exceptional support team, and immediate improvements in global engagement and conversions. The smooth integration process, SEO setup, and conflict resolution are also appreciated. Its consistent performance indicates its reliability.

February 25, 2021

First of all, I want to say that customer service is not great! I'm new in this business and she spoke to me harshly. Also, some sub-domain problems with shopify and i didn't like the experience. The interface is hard to manage.

Sofiancy
Canada
10 days using the app
Edited December 6, 2020

This is the worst translate app I have ever installed! Really hard to edit translations. Not user friendly dashboard.

Mah Roc
Türkiye
6 days using the app
September 10, 2020

I don't recommend this app. A lot of bugs, bad user experience. After we spent 2 days fixing the auto translation (which was super bad), the edits weren't saved.. Very bad customer support specially Ella and Angela.

Queuecaps
Qatar
6 days using the app
November 30, 2020

not work for the Italian language we installed the app for our site in Italy but actually, it doesn't work pretty well bye

saunefinlandia
Italy
5 days using the app
Edited March 17, 2020

Needed assistance with setting up the app, customer service never got back to me, thanks for nothing i guess.

Edit: Finally got hold of support, they say New York time but their customer service is based in Armenia. Staff was obnoxious, requested needless access (ie customer info) to fix then hung around on my site all day going to unrelated pages. Very odd behaviour, you can stick your free app.

Forever Green
Australia
4 days using the app
Edited August 1, 2019

if you want a robot as a costumer service well good look i have a problem with Cname and i try to contact them and always responds a robot with the same answer.

Danciela
Mexico
3 days using the app
May 16, 2020

No cambia el idioma de nada. Solo se cambia el icono del idioma. No cirve para nada.

Can't change the language at all. Only is changing the flag for language change. Doesn't have any positive use.

Goophone Gama Premium
Spain
1 day using the app
April 9, 2023

Terrible app. Terrible support. This app can't translate subfolders like /fr/ only sub-domains are allowed... Spend 2 days chatting with support to get this answer...

Will use somthing else

FinModelsLab
Ukraine
1 day using the app
Edited June 25, 2022

DO NOT INSTALL THIS APP.... It screw up my whole store!! I try to figure out what is wrong since then! NO HELP WHAT SO EVER from the service!

Ongles Sky
Canada
About 22 hours using the app
November 14, 2022

I am trying to setup the app, but find it difficult. I dont know if I shall copy and paste the code in the text box or copy and paste {% include 'gtranslate' %} this only.

Sesni Mart
United Kingdom
About 20 hours using the app