G | translate

I must have been a pain in the neck for Suzan and Arshak, who are supporting me, since I am able to sniff out all small issues and I have no patience. For sure they have much more then me! Why we moved to G-Translate? URL translation is the main answer. But also: no additional charges for how many languages nor for using the Professional translating engines and not for the amount of words or characters translated. All included in the package. Before we had the site translated in 5 languages using country specific domains but we were not impressed with the google ranking outside Sweden. We got English in the google rich text search results in Sweden on our Swedish domain for example so how is this possible! But URL translation comes with it's own specific difficulties which can result in broken links (which can be fixed) All in all, we have used a few translation apps and they all come with their own quicks, difficulties and problems. I guess this is an utterly complicated thing to do. But after a lot of work, double testing all domains we are slowly (after 1 month) getting there. Search results are already getting better than before. Like I said: I must have been a pain in the neck for support, but they still try to do their very best and indeed I got now 30 European languages on my store and the work seems to have been worth it. Last thing I would like to point out: I really love how you can edit language translations on the front side of the website. With the other apps I tried, I spend so much time finding what needed to be corrected. Here you see and edit. I did read some complains about this feature, but I do not share this critisism at all. I think that is a very clever way if doing it. So yes, I am giving a 5 start review and thanks to Suzan and Arshak who are able to cope with customers like me!

"I used the basic version of the template and during the installation process, the translation bar kept moving along with the screen. I tried writing custom CSS to fix it, but after many attempts, I couldn't solve the problem, which became my headache when it came to website design. I turned to the technical support department and received help from Ella. She helped me achieve the perfect result I wanted on both desktop and mobile platforms. I am very grateful because otherwise, I wouldn't know who to turn to for help, but she quickly solved the problem for me. Thank you very much, Ella! Your technical support is amazing!"

So far so good, just opened an account today and have several languages working on my website. The guys have agreed to make me a custom install of the language selector in my header/footer/menu, not decided where yet. Support is fast and concise, especially liked working with Grikor who gets Sh*t done.