Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced AI-powered fraud detection and real-time scanning capabilities. They appreciate its seamless integration, user-friendly interface, and customizable settings. Many have seen a significant decrease in chargebacks due to its effective identification of suspicious activities. The real-time scanning feature, which analyzes customer behavior and purchase patterns, is particularly praised. The app's customer service and account management are also commended for their prompt and knowledgeable support.

June 22, 2022

NoFraud screening is very helpful in filtering potential fraudulent orders. Based on our audit, almost all Failed orders are confirmed or associated with Fraudulent orders. Since we started canceling orders that failed NoFraud's screening, we had 0 cases of chargebacks from customers. The interface is very easy to navigate and you can adjust the settings as needed. With the help of this tool, we can better focus on other aspects of order management as it eliminates the need to check each order for potential frauds. Also, Lisa of the NoFraud Team has been very helpful in answering our queries and has been very proactive in providing solutions. I love how she's very easy to interact with and fun to talk to. She makes sure that we can maximize the use of the tool and offers features to help support our business better.

Medify Air
United States
Almost 2 years using the app
April 28, 2022

All the communication with the team and the account manager is fast and helpful and their system is super user-friendly. There is some room for improvement, a more detailed chargeback report would be great!

United States
Over 2 years using the app
March 15, 2022

Excellant communication. Easy to use service. Available to resolve and questions or concerns that arise in a timely manner.

United States
Over 3 years using the app
May 16, 2022

Very easy to use and does the job well. Every problem was resolved swiftly. Excellent customer service as well.

Red Tool Store
United States
11 months using the app
December 6, 2021

We love NoFraud, they have helped us avoid unnecessary chargebacks. They flag suspicious purchases within seconds and provide us with the necessary follow up on how to proceed with the order. Their support team is quick and sufficient. Would recommend them to any business is high value products.

Runway Catalog
Almost 5 years using the app
December 3, 2021

This is a great app against online scammers and will save you $$$ from undetected high risk orders. Their support team is fast and responsive.

United States
About 3 years using the app
April 29, 2022

i was using a different app which was slowing down my time to accept payments and it was costing me double , this app is use friendly , they will link up the app to your store and you need to do nothing , you can check the daily usage and it's super fast to accept payments and customer service is always there to help , good job guys

Speedy Booze
7 months using the app
July 18, 2022

NoFraud has helped us greatly with fraud screening and chargeback prevention. Everyone involved has been a pleasure to work with since the first day.

Local Steals And Deals
United States
About 2 months using the app
December 6, 2021

Great app providing peace of mind against fraud. Saved me £££ so far.
Easy to set up, No Fraud dashboard easy to follow to keep an eye on transactions.

Baby Knows Best
United Kingdom
Over 1 year using the app
Edited December 8, 2021

NoFraud has been helpful in monitoring transactions involving the big ticket items that we sell. Especially around the holiday sales, we've had numerous fraudulent transactions come through, and we avoid the shipping costs of sending orders out to fraudulent people, and we can then refund customers who have been victimized this way instantly without repercussions. Definitely worth having this app!

RoadRunner Scooters
United States
Over 1 year using the app