Reviews (181)

Overall rating
4.5
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered fraud detection that effectively reduces chargebacks and boosts sales. The responsive support team is frequently praised for their quick and helpful service. The app features a user-friendly interface, manual review options, and chargeback protection, enhancing security and operational efficiency. Its seamless integration with platforms like Shopify and real-time transaction scanning are also valued for improving business growth and customer satisfaction.

November 6, 2019

Amazingly powerful app and great support team. An inexpensive way to secure your site! We love working with them.....and No Fraud actively works alongside companies for maximum effect on both current and potential future fraud activity.

AmFed Coin& Bullion
United States
Almost 4 years using the app
July 24, 2017

NoFraud finds the fraudulent transactions with much less false positive than any other system I've tried.

Not all is perfect, but the above is true - and that's what's most important to me.

Adrien at Foobot

Foobot
United States
Almost 4 years using the app
February 25, 2019

NoFraud allows us to conduct business knowing we, and most importantly our customers, are safe. The support is terrific, the tool is simple to implement, and we couldn't be more happy with the performance.

Flyp Nebulizer
United States
Almost 4 years using the app
July 8, 2021

I trust NoFraud to assist us in determining potential fraud orders and your software and people do a great job!

Need Direct
United States
Over 3 years using the app
January 15, 2018

No Fraud is a must! I can't begin to say how much they were able to save us in potential fraud. They've worked with us even when we didn't have much in sales. Great company and awesome customer service. We highly recommend this service, especially if you're new to Shopify.

D2ichi
United States
Over 3 years using the app
August 21, 2018

Great protection and best customer service!

Loyallux
United States
Over 3 years using the app
February 4, 2019

Talk about stress relief, We came under high Fraud and Nofraud saved the day. They even worked hard to get a custom feature in to make sure the entire integration worked smoothly. 100% Love their team

HEMPER
United States
Over 3 years using the app
July 2, 2019

My company has been using NoFraud for several years and on multiple eCommerce platforms now, and the first thing that really stands out to me about this service is their excellent customer service.

They have always responded quickly to support tickets and questions about their service, and their customer service reps are friendly and knowledgable. They have really nailed the customer experience.

365 Cycles
United States
Over 3 years using the app
June 3, 2020

Great app! It has saved us a lot in potentially fraudulent orders being fulfilled. Their customer service team is quick to reply with solutions and is very hands on. Couldn't be more happy we started!

EVLUTION NUTRITION
United States
Over 3 years using the app
November 3, 2020

Great product that effectively filtered fraudulent and suspicious orders and took the time to work with us to resolve them and optimize to avoid them in the future. I would highly recommend if you are having issues with fraud.

Uqora
United States
Over 3 years using the app