Reviews (175)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its AI-powered fraud detection that effectively prevents fraudulent transactions, saving time and reducing financial losses. They appreciate the user-friendly interface, ease of navigation, and customization options tailored to specific business needs. The standout chargeback protection feature, where the app takes responsibility for chargebacks on approved orders, is particularly valued, as it helps increase sales and order acceptance rates. Merchants also benefit from real-time fraud scanning and customizable detection rules, ensuring a balance between security and customer convenience. The seamless integration with online platforms and exceptional customer support are also noted, allowing businesses of all sizes to focus more on growth and customer satisfaction.

July 18, 2021

Your service has been fantastic, helping put mine and my customers' minds at ease. Also your fees are not too high that micro businesses and start ups have to miss out on a decent profit

Easterkins
United Kingdom
Over 1 year using the app
May 31, 2019

NoFraud Fraud Prevention is a great fraud protection program. NoFraud has the greatest staff, they are good communicators and will help you until everything is set up. They have been excellent in getting back to me and communicating clearly on everything. There are no hidden fees, etc., they are perfect about being upfront. I think you will find NoFraud more than covers you in the fraud protection area. I would not hesitate to recommend NoFraud.

Seven Seas International, Inc.
United States
Over 1 year using the app
April 13, 2020

Fantastic service and team. Before NoFraud we had 1 full-time employee dedicated to chasing down fraud. It was ineffective at best. For high volume stores you will see immediate savings in payroll and get those chargebacks that NoFraud approved refunded. It's a win-win for everybody. Highly recommend installing this app today.

Kinobody
United States
Over 1 year using the app
Edited December 8, 2021

NoFraud has been helpful in monitoring transactions involving the big ticket items that we sell. Especially around the holiday sales, we've had numerous fraudulent transactions come through, and we avoid the shipping costs of sending orders out to fraudulent people, and we can then refund customers who have been victimized this way instantly without repercussions. Definitely worth having this app!

RoadRunner Scooters
United States
Over 1 year using the app
January 15, 2018

They were able to win us over with there support and also competitive pricing there competitor couldn't match there pricing so we went with NoFraud.

World Of Wellness Moms
United States
Over 1 year using the app
January 2, 2019

We are very happy with our move to NoFraud, the system is very easy to use, does what it says and the NoFraud team is always prompt and happy to provide help and reply to any queries. Would highly recommend.

REPRESENT CLO
United Kingdom
Over 1 year using the app
December 13, 2021

NoFraud has been such an asset to our shop! They do an amazing job protecting our business from fraudsters and assisting with chargebacks, allowing us to focus on our customers. The entire NoFraud team is quick in response and we are so happy to collaborate with them!

SUPER73
United States
Over 1 year using the app
September 16, 2020

Their rates are half of the last company I was using and I've never had an issue with a claim. I'd recommend to try them out and get a quote for their chargeback protection.

Vape Gift
United States
Over 1 year using the app
August 19, 2020

NoFraud has been very helpful with detecting possible fraudulent charges. The analysts are always very quick to respond to any inquiries.

Axe & Sledge Supplements
United States
About 1 year using the app
October 4, 2023

Our company has been using this app for over a year now. It helps us decide whether orders are fraudulent or not. It is much better than Shopifys system so catches order that Shopify themselves is not catching!

GrailNation
United States
About 1 year using the app