Reviews (176)

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its AI-powered fraud detection that effectively reduces chargebacks and boosts order acceptance, enhancing revenue. They appreciate the user-friendly interface, easy customization, and exceptional customer support. Additional features like manual review options and seamless integration with existing systems are also valued, along with proactive chargeback protection, which contributes to a secure transaction environment. Merchants note that these comprehensive fraud protection features allow them to focus more on business growth and customer service.

July 3, 2019

Great app, superb service. You need this app to help fight against sleazy scammers taking your money. Thanks NoFraud!

Time Machine Plus
United States
About 2 years using the app
September 17, 2020

The integration is quick and easy. We have it running in our EU store for more than a year and have been quite happy with the performance and support.

Nixplay.de
Germany
Almost 2 years using the app
March 16, 2022

One of the best decisions to switch from Signifyd over to NoFraud! The team have made the transition seamless, everyone is so friendly and easy to work with and the software itself has completely taken fraud analysis out of our hands to allow us to focus more on the business with tools such as contacting the customer on our behalf and chargeback management. Highly recommended overall to use NoFraud if you're looking to streamline the fraud analysis for your ecommerce store!

Gariz
Australia
Almost 2 years using the app
June 22, 2022

NoFraud screening is very helpful in filtering potential fraudulent orders. Based on our audit, almost all Failed orders are confirmed or associated with Fraudulent orders. Since we started canceling orders that failed NoFraud's screening, we had 0 cases of chargebacks from customers. The interface is very easy to navigate and you can adjust the settings as needed. With the help of this tool, we can better focus on other aspects of order management as it eliminates the need to check each order for potential frauds. Also, Lisa of the NoFraud Team has been very helpful in answering our queries and has been very proactive in providing solutions. I love how she's very easy to interact with and fun to talk to. She makes sure that we can maximize the use of the tool and offers features to help support our business better.

Medify Air
United States
Almost 2 years using the app
May 16, 2022

Very easy to use and does the job well. Every problem was resolved swiftly. Excellent customer service as well.

Red Tool Store
United States
Almost 2 years using the app
December 13, 2016

Great app! NoFraud alerted me to an order that I would have normally shipped out. They reached out to the cardholder on my behalf who confirmed that she did not make that order!!!! The app paid for itself for an entire year on just that one order! A no-brainer for any company that doesn't have the time to manually check each order for fraud.

Project 6 Ny
United States
Over 1 year using the app
March 30, 2020

The team at NoFraud are amazing. They have been a strong partner against the fraudsters. Right before we signed up we were hit with several thousand dollars of Mule Fraud. The addition of this app has definitely saved us money. Worth every penny. I would totally recommend them.

PCMag Shop
United States
Over 1 year using the app
Edited February 21, 2019

NoFraud has given us a piece of mind to help serve our international and domestic customers without the worry of requiring more info as they tackle it for us.

Ultra Dent Tools
United States
Over 1 year using the app
July 28, 2020

No Fraud was really awesome! Really2 helpful. I've been attacked last June by fraudsters and this really helped us a lot to overcome the attackers! good job!

Vincere
United States
Over 1 year using the app
December 6, 2021

Great app providing peace of mind against fraud. Saved me £££ so far.
Easy to set up, No Fraud dashboard easy to follow to keep an eye on transactions.

Baby Knows Best
United Kingdom
Over 1 year using the app