Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

September 22, 2020

Since we’ve installed Okendo as our reviews platform, we’ve seen a huge increase in the number of reviews we collect! Our customers like how easy it is to ask a question and see pictures from other customers. We love the ability to collect customer attributes and incorporate them into our email marketing with Klaviyo. And they provide the best support I’ve ever seen—Amanda is awesome!!! Okendo should be on anyone’s short list when vetting reviews platforms. They offer a great feature set at much better value than other options.

KraveBeauty
United States
10 months using the app
June 15, 2018

We moved from Yotpo to this software. It works a lot better and much easier to manage. Matt and his team made it super easy to migrate. They've been awesome to work with!

Tablet2cases
Hong Kong SAR
10 months using the app
June 15, 2018

When we launched our site, Okendo was the software we turned to for product reviews. On our other sites we've tried shopify's native reviews, then yotpo and also some other stuff. We like Okendo the best. Great app for product reviews!

Puresensecases Com
Hong Kong SAR
10 months using the app
February 25, 2020

App does everything we wanted & the customer service has been second to none. The guys are really passionate about helping out and making sure everything is running as smoothly as possible. Hands down the best review app Shopify.

Z-Flex AU
Australia
10 months using the app
April 7, 2022

Great reviews app with easy Shopify integration and wonderful customer service team to assist you with any issues.

Baiia Swim
Australia
10 months using the app
December 28, 2020

I love everything about this service. Looks great on my website and has lots of extra features. Any questions or confusions and the super awesome Jade sorts it out for me :) Their customer service team is 100%

The Beauty Berry Company
United Kingdom
10 months using the app
February 26, 2021

One of the best support team, and the best review app on the app store. Just started using it after switching back to another review app and it is huge differnce.

Wow Things
India
10 months using the app
December 17, 2021

Great tool and excellent customer support! Easy to install, configure and use. The team is there to help you customize so that the widget looks great on your website!

NYTSTND
United States
10 months using the app
May 27, 2020

I use this app and it works really well. Customer service is excellent, the team go above and beyond to help with any custom work we ask for. Layout of the review widgets is fast and easy to use. Would happily recommend this app to anyone. Have used many other review apps in the past and none of them perform as well as this. Our reviews and user generated content numbers have jumped up significantly since switching over from another review app.

Activated Eco
Australia
10 months using the app
October 23, 2020

I've used a number of Shopify reviews apps, and Okendo is my favorite by far. Easy to use and looks phenomenal. Their support team is incredibly helpful and responsible, too. Appreciate you all!

Purize
United States
10 months using the app