Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

February 13, 2023

I recently request to chat with the Okendo team, Sheila specifically, as it was my first time with the review upload template. The team was so helpful and was able to look at my CSV for me to figure out what the issue was, send it back and successfully upload. Great support!!

ieró Beauty
United States
11 months using the app
January 23, 2023

This app is great!

We got such amazing customer service from Norma! She was so helpful and lovely to work with : )

Avenue the Label
Australia
11 months using the app
November 29, 2021

We're really happy with the Okendo support and app, they made the reviews fit perfectly into the design of our website. It works as expected!

Mercado de Vinos
Mexico
10 months using the app
June 18, 2021

We are LOVING our experience with Okendo. This app is so robust and the widgets look gorgeous on our site. We had excellent service from our customer success manager, Amanda, during the onboarding process. We never had to wait long for her response and always got our questions answered with expert knowledge. Highly recommend.

Bend Soap Company
United States
10 months using the app
February 22, 2023

Reviews app has been tremendous thus far. Switch from Stamped a while back and it's been a great experience. The service is top notch as well. Helpful in the transition and with any issues now that we have cut over. Definitely recommend.

KAGED
United States
10 months using the app
June 18, 2021

The team is amazing. They helped us with seamless migration across from another review software. The interface is also really easy to use. Highly recommend!

Zove Beauty
Australia
10 months using the app
July 3, 2018

Phenomenal review application, the customer service is A1 as well! I recommend everyone to utilize their services

Themgadgets
United States
10 months using the app
May 5, 2022

Amazing customisations and customer support whenever we need tweaks. Definitely recommend this app and have never looked back! A very powerful app that helps build brand trust for our potential customers.

L&M Home
Australia
10 months using the app
April 7, 2023

Hands down the best reviews app on shopify right now. Recently they changed their pricing for the better and it's very affordable to start with now as well. If this wasn't enough they have absolutely incredible support & devs that will 100% help you with whatever you need. Keep up the great work Okendo.

Sleeprlo
United States
10 months using the app
December 19, 2022

The best reviews up we've used to date! These guys have built an incredible platform, and even their latest "Connect" product is awesome for creating surveys (we use them post-purchase to capture NPS).

On-boarding was an absolute breeze, and ongoing support has been nothing short of superb. Shoutout to Norma from the Customer Success team, she is an asset to the Okendo team!

I highly recommend any new or existing Shopify merchant to consider Okendo as a part of their core tech stack moving forward.

esmi Skin Minerals
Australia
10 months using the app