Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

August 5, 2021

I switched over from a competitor review platform app and couldn't be more happy with the decision! Okendo is easy to use, customer service is FAST and tailored (unlike the competitor, who always had copy paste answers and solutions for us), and I love the interface and customization capabilities.

Pink Moon
United States
11 months using the app
November 11, 2021

Awesome support and a great tool to get the reviewing going on the site! ---------------------------------------

KLOCKJÄVEL OF SWEDEN
Sweden
11 months using the app
January 11, 2022

Okendo is great and has great customer support! It's easy to use and has lots of integration to work with

Life On Mars
United States
11 months using the app
June 24, 2020

I wish we had installed Okendo sooner! Their team was incredibly helpful at every step of the process, and has been responsive + quick to answer any ongoing questions. I love the way the reviews feed looks on our site, and the integration couldn't have been easier. This is the best Reviews platform out there by far!

Kinfield
United States
11 months using the app
Edited July 14, 2021

AMAZING customer service. They are super quick and always willing to help. The platform is great too! Thank you for providing a great service!

Forza10 America
United States
11 months using the app
September 26, 2022

I really appreciate the customer service, specially the assistance of the Customer Success Manager.

Honibe
Canada
11 months using the app
Edited September 16, 2020

We love Okendo at Nuheara.com. As a direct to consumer (DTC) pureplay business operating 7 Shopify Plus/WordPress "headless e-commerce" stores around the globe, we got really excited with attribute functionality that allows customers to leave rich reviews. These help prospects decide if IQbuds2 MAX is for them. The fully supported implementation and fantastic 24x7 support makes this an easy 5 stars to give.

Nuheara Limited US
United States
11 months using the app
February 13, 2023

I recently request to chat with the Okendo team, Sheila specifically, as it was my first time with the review upload template. The team was so helpful and was able to look at my CSV for me to figure out what the issue was, send it back and successfully upload. Great support!!

ieró Beauty
United States
11 months using the app
January 23, 2023

This app is great!

We got such amazing customer service from Norma! She was so helpful and lovely to work with : )

Avenue the Label
Australia
11 months using the app
November 29, 2021

We're really happy with the Okendo support and app, they made the reviews fit perfectly into the design of our website. It works as expected!

Mercado de Vinos
Mexico
10 months using the app