Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,038)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.
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very responsive and helpful support team, also one of the few that will automatically syndicate reviews into google
this app is amazing! such an easy onboarding process - the support staff responds is very helpful, and always responsive
Great app, and love how the review process works and the integration with Klaviyo. Think that the support they provide is really outstanding, and they've been a key part of helping us build our community and gain reviews.
We were referred to this app when looking to increase our brand trust. After an onboarding call we were quickly set up and live on Okendo. We were working with installing a couple of integrated apps at the same time, and Scott at Okendo was an absolute pleasure to work with and assisted in making sure our Okendo installation and integration with the other apps was a breeze. The reviews quickly flowed in across our 5 ecommerce stores. Highly recommend.
So far, so good! Onboarding was simple and everything has been seamless so far. So excited to have access to our customer's feedback!
The Okendo team is truly amazing. Their onboarding process is seamless and white glover. Our CSM, Allison, was particularly helpful and accommodating in getting us off our old platform and onto Okendo in less than 3 days. Super excited to scale our business in partnership with Okendo!
better than what i expected. found it was a bit daunting to use at the start but the customer service is excellent. They helped me figure it all out. definitely the better review apps on the market.
Absolutely nothing but great things to say about these guys! The Review app itself excellent and easy to configure once installed. I was using another review service and Matt handled all of the migration and initial setup. They had everything up, running, and customized for me in a few days. Not to mention, they literally have the best customer service and support team I've ever come across. 100% without a doubt worth giving these guys a try!!
Super easy to use and looks great on our site. The Okendo Team set everything up for us including our Klaviyo integration! Allison is awesome :) Thank you, Okendo!
Okendo is extremely easy to use and helped us share all of the great things our customers were saying about our products. We immediately saw an impact once others started to share and we published to our site. The onboarding experience was flawless - Allison was so knowledgeable, friendly, and forward thinking in providing solutions that were a custom fit for our business (no extra charge!) If you are considering Okendo - do it!