Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,038)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.
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The app itself is simple to use and very customizable.
The design is great and looks beautiful on our website. Customer service is next level and that's what made us choose Okendo. Keep it up!
I've used Okendo for several Shopify businesses, and they are far friendlier and easier to work with and integrate than other competitors. They give white glove service and incredible support at a fraction of the cost of others. Most importantly, our customers really enjoy the journeys and ability to share feedback through the clean, simple and well designed UX.
We have been very happy with Okendo so far. We used Yotpo previously and the admin UI was unintuitive and clunky. Okendo's admin portal on the other hand is user-friendly and straightforward. Our support team is far happier with the Zendesk integration as are we with the consumer-facing review widgets. The Okendo team has been helpful and supported us well throughout onboarding and beyond. Rebecca in particular has been fantastic, thank you!
Great app and even better customer service from the team at Okendo. Their response time was so quick and they answered any question I had. Great experience.
App and support is great with Okendo. Easy to setup and integrate old reviews. Highly recommend Okendo for a review platform!
Okendo is a great platform! Has all the right functionality, great customizable design options, and it's easy to use. Plus, the onboarding process was a piece of cake. Thanks to the Okendo team!
Great customer service, and everything works very smoothly. No issues at all, and only positive interactions from the first account reps to the customer service and implementation teams. Would recommend to anyone for a high quality reviews app.
Excellent product and excellent customer support! A special thank you to Veomany who helped me with multiple questions on back to back days.
I was helped by Vanessa. She was very patient and explained well what I needed to do to resolve some issues that I had. I look forward to what Okendo can do for my online store.
Functionality is better than any other review app I've seen, and the customer support to onboard was above and beyond! So happy I made the switch