Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,023)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through its review management features. It effectively increases review rates and conversions, aided by seamless integration with platforms like Klaviyo and Google Shopping. Merchants appreciate the customizable review request emails and SMS, and the ability to include customer photos and videos. The interface is user-friendly and highly customizable. Exceptional customer support is frequently highlighted, with the team praised for their responsiveness and helpfulness in setup and troubleshooting.

February 16, 2023

Our experience with Okendo has been amazing!! The set up was so easy and the team was so repsponvie and easy to work with. Alannah was the best! Thanks so much for making this process so seamless for us. So excited about this and the way it will help conversion on our site.

Kavala Collective | Australia
Australia
Over 1 year using the app
Edited July 13, 2021

so far so good, it's intuitive and great customer service. we just started with it but haven't had any issues yet.

Good Clean Wine
United States
Over 1 year using the app
Edited January 13, 2021

Can't be happier with Okendo! Not only does it help us receive social proof, but it also gives us the feedback we need for our designers to improve products and identify customer pain points. Their customer support team is amazing and really will do anything to help out. I highly recommend Okendo for anyone looking to incorporate a reviews platform into their store.

Perk
United States
Over 1 year using the app
Edited July 3, 2020

Excellent UI, great dev/install support, super-flexible, A+! Would use Okendo again in a heartbeat for any other stores I run. Super-great team as well, responsive.

Sundaily
United States
Over 1 year using the app
Edited September 26, 2022

An amazing platform for managing and automating reviews. It suits our needs and the support team is amazing and super helpful.

Confitex AUS
New Zealand
Over 1 year using the app
June 15, 2018

Awesome product with excellent support. We are an early adopter of Okendo Reviews and could not be happier, we have had it for about a year now. Implementation support was second to none. Highly recommend!!!

Kw Shooting Supplies
Canada
Over 1 year using the app
August 27, 2020

Okendo has been a streamline integration for our store. Launching a new product is never an easy feat, and when finding product-market fit, feedback is a critical phase that Okendo is helping us achieve. I looked at both Yotpo and ShopperApproved, but it was a clear choice to go with Okendo’s Power Plan not only for the features but for the great customer service that was provided when working with Mor to find the best plan for us, Jade for a quick and smooth implementation, and the rest of the Okendo team. I’d highly recommend Okendo as the go-to review app for a new or established business! The team have gone above and beyond to meet my needs, and reviews started coming in almost immediately!

FitFones
United States
Over 1 year using the app
September 28, 2022

Fantastic tool to get reviews and a must-have for any shopify store as well as an amazing support team!

whooch.com.au
Australia
Over 1 year using the app
June 10, 2021

Amanda was so great in offering us support with our onboarding and implementation of the app answering to each and every question we had. The app is awesome and we are really excited to having started using it.

i-ccessories
United States
Over 1 year using the app
Edited October 7, 2020

The platform is easy to use & helped us build all of our great reviews. Amazing customer service from Scott and the team!

X50 Lifestyle Aus
Australia
Over 1 year using the app