Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

December 3, 2022

Support is always there to help! Great app! Would recommend for anyone looking for a professional review app.

Flewkoo
Australia
8 months using the app
April 8, 2020

Okendo is one of the key elements of our success to grow our business. The entire team and especially Scott was responsive from day 1 regarding our needs. We also see the growth of our business by using Okendo as a feedback/review tool.

I recommend 100% Okendo, for any merchant that wants to grow the business and I'm sure that you will see results from day 1.

TRAPO® Car Mat Malaysia
Malaysia
8 months using the app
February 24, 2023

They are great! Great product and customer support! Really happy and has helped our on site conversions.

DANIELLA SHEVEL
United States
8 months using the app
February 28, 2020

We use this app for reviews on our site. Okendo is an excellent company and has amazing customer service. Highly recommended.

Echo Fix
Australia
8 months using the app
February 9, 2023

After searching high and low for a good reviews apps Okendo is simply the best, their widget customisation is top tier and their support is even better, I really love how there is multiple themes/layouts to the widgets. I had some troubles importing our reviews over and Angel went above and beyond to get it solved for me. I think app support is super important and Angel nailed it.

I do think there should be an in-between plan as the jump from $19US to $119 is quite big for a small growing brand but other than that I see no faults : - )

Thanks for a good service

ROAR LIVING ™
Australia
8 months using the app
March 19, 2021

They were super helpful and they quickly updated the styling on my theme. It looks great and I love this review app!

The Frock NYC
United States
8 months using the app
July 5, 2022

Solid front-end review product. Great support team. The unlimited storefront pricing is great for companies planning to expand internationally with multiple Shopify instances.

Fresh Clean Tees
United States
8 months using the app
January 5, 2021

Great app to collect and showcase reviews and the support is extremely helpful! I also like how it integrates with other software such as Klaviyo.

ZEO
United Kingdom
8 months using the app
February 15, 2023

Flawless installation and picked up on my theme settings and layout so it blended in beautifully with the rest of the site. Where I got confused about adding star ratings to products in a collection page, Vanessa helped me through it and it was resolved within 10 minutes.

Magicglow
United Kingdom
8 months using the app
September 6, 2020

Would definitely recommend using Okendo for your business. The team are always really helpful and responsive and make it such an easy system and relationship to navigate.

Active Truth™
Australia
8 months using the app