Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,053)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement through features like photo and video reviews, targeted emails, and a rewards system. It integrates well with platforms like Klaviyo and Google Shopping, and offers customizable widgets to match brand aesthetics. The user-friendly interface and straightforward setup are notable, with support praised for quick, effective service and personalized optimization sessions.
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quick and easy integration! we worked with our account manager, who got us up and running very quickly. Within days we had hundreds of reviews!
Just switched to Okendo and am unbelievably happy we did. The software and layouts make it incredibly easy and simple for customers to leave reviews and better yet, leave some media (photos/videos). Other review platforms make this a little more difficult. The appearance of the app of the website in all forms (widget, carousel, etc) look fantastic and can be customized if you'd like. A+ app so far. Highly recommend.
We just completed a theme migration and Okendo made the process super easy, which I'm so grateful for (theme migrations can be hard, especially when it comes to transferring code and ensuring the migration of partner data). They answered my questions in a very timely manner and are an absolute joy to work with. Thanks, Okendo Team!
Hands down the best review app on the market. If you're looking for an amazing interface with the proper integrations to build out a nice flow for customer reviews this is it. I looked at using a "well known" review app but found Okendo to be the perfect fit for what I truly needed; simple set up with Klaviyo (eventually Postscript), a clean customizable appearance on my site, and mobile-friendly UGC asks within the reviews. The biggest subtle but costly difference between Okendo and other review apps is pricing when your order volume picks up. Okendo is just what you need if you expect high order volume combined with true value. I signed up for the Power Plan and my account rep has been extremely helpful and she even set up my Klaviyo flows for me. I look forward to seeing the results this integration brings to our brand and the in-depth feedback from our customers.
Brilliant app and loving the Klaviyo integration too.
The support team are brilliant and managed to recover our lost reviews which is amazing. Top marks!
Had an issue grouping reviews together based on bundles, but Laura was fantastic and helped walk me through everything. Was able to do exactly what I was looking for. Thank you, Laura!
The app is easy to use looks great. The team behind the app and the customer service is really what’s made this for us. Thanks for a great product and experience!
We are very happy with the Okendo product, it is very easy to use and does exactly what we expected, the hi-light of the relationship we have with Okendo is the level of service and knowledge of the support staff, nothing is too much trouble and anything we ask for gets delivered in super quick time.
We would thoroughly recommend Okendo
keep up the great work guys!
Super super handy for managing reviews. The real cherry on top is that the customer service crew are always on hand to help out whenever I am confused about something. Thanks team!
We work with Okendo on multiple brands and they are our best SAAS Shopify partner. Their team is super helpful at trouble shooting and maintains clear and prompt communication flows with our digital team.