Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

September 6, 2020

Would definitely recommend using Okendo for your business. The team are always really helpful and responsive and make it such an easy system and relationship to navigate.

Active Truth™
Australia
8 months using the app
Edited May 11, 2020

Love this app! The people who run it are super helpful and the set-up process was simple. Reasonable price, I found others are way too expensive or lacking features. It goes without saying that social proof has driven sales and given us a more confident position in the market. My favourite part it gives our team metrics on how our products are performing. The bad reviews are so valuable to our team to know what we need to concentrate on within our product development team. Thanks, Okendo could not be happier, keep up the good work!

Will & Bear
Australia
8 months using the app
September 13, 2021

Very good application and amazing customer service! They reply fast and are very effective. I would 100% recommend this review application.

Waivy Dreams
France
8 months using the app
July 1, 2022

Okendo were incredibly helpful from start to finish. They took the time to understand our brand, product and customer, and were proactive in helping develop a solution and strategy to integrate Reviews into our existing stores. They've been very attentive and available surrounding the launch of our Reviews and we look forward to working with them on growing the positive impact of their service, both in our current business and in a new business launching really soon.

Moana Bikini - Australia
Australia
8 months using the app
May 4, 2020

This is a great review app, the interface is intuitive and easy to use and their customer service is outstanding. Best of all it's very affordable and has all the functionality you need to grow your business.

Enlightened Ice Cream - OLD SITE
United States
8 months using the app
February 10, 2023

Great customer service - walked me through the whole setup and installed their app in my theme too. Can't wait to start collecting reviews and UGC with Okendo.

Newark Auto
United States
8 months using the app
April 28, 2021

AMAZING! I love this app so much. It allows customers to leave super detailed reviews, plus the added feature to add photographs to their reviews. The team have been helpful with rolling out a few changes over the last few months. Highly recommend.

Bydee
Australia
8 months using the app
January 12, 2022

Great app, excellent customer service. 10/10 would recommend to anyone looking for an easy-to-use, easy to integrate reviews app.

Ravenstone
United States
8 months using the app
April 3, 2023

Extremely fast and thorough support when onboarding. Highly recommend this app!! The reviews widget is very customizable.

LED Esthetics
United States
7 months using the app
June 29, 2021

Great app and team! They made setting everything up as simple as possible. Much better experience than the other couple review apps that we've tried.

Cheers®
United States
8 months using the app