Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,038)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

February 3, 2022

I was having a difficult time getting approved reviews to show up on my Shopify account. I reached out to the Okendo for help, and their team was on it! In a matter of 2 emails being exchanged they’d found the issue, and I’m good to go. Thank you for your support!

Freely Adorned
United States
Over 1 year using the app
November 2, 2022

Vanessa was great, very helpful, patient and understanding through the onboarding process. I look forward to hopefully achieving great results.

Modern Furniture
Australia
Over 1 year using the app
January 10, 2023

Customer services are always really helpful and easy to contact. Angel helped me with an issue I was having with star ratings not appearing on collection pages. The team fixed it for me in less than 24hrs. We have received lots of wonderful reviews from our customers and it's great for other potential purchasers to be able to read these and see pictures. The system is easy to use and to set up and the customer journey is good.

Cheshire & Wain
United Kingdom
Over 1 year using the app
January 9, 2023

I absolutely love this app and the team behind it. They are flexible and make it fit right in with your theme design. It is feature-rich, and their support team is always there if we have requests, changes, or anything—highly recommended.

Subminimal
Singapore
Over 1 year using the app
February 16, 2023

Our experience with Okendo has been amazing!! The set up was so easy and the team was so repsponvie and easy to work with. Alannah was the best! Thanks so much for making this process so seamless for us. So excited about this and the way it will help conversion on our site.

Kavala Collective | Australia
Australia
Over 1 year using the app
Edited July 13, 2021

so far so good, it's intuitive and great customer service. we just started with it but haven't had any issues yet.

Good Clean Wine
United States
Over 1 year using the app
Edited January 13, 2021

Can't be happier with Okendo! Not only does it help us receive social proof, but it also gives us the feedback we need for our designers to improve products and identify customer pain points. Their customer support team is amazing and really will do anything to help out. I highly recommend Okendo for anyone looking to incorporate a reviews platform into their store.

Perk
United States
Over 1 year using the app
Edited July 3, 2020

Excellent UI, great dev/install support, super-flexible, A+! Would use Okendo again in a heartbeat for any other stores I run. Super-great team as well, responsive.

Sundaily
United States
Over 1 year using the app
Edited September 26, 2022

An amazing platform for managing and automating reviews. It suits our needs and the support team is amazing and super helpful.

Confitex AUS
New Zealand
Over 1 year using the app
June 15, 2018

Awesome product with excellent support. We are an early adopter of Okendo Reviews and could not be happier, we have had it for about a year now. Implementation support was second to none. Highly recommend!!!

Kw Shooting Supplies
Canada
Over 1 year using the app